Business Product Manager, New Solutions

Description: 

HP Solutions (HPS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment. Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk. HP’s core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio. Our passion for our customer and our employees will be our differentiation.  

We have organized the P&L across three Service Lines, each representing a critical portfolio and business model.  Lifecycle Services represents our core device-centric services.  Managed Solutions represents our growing portfolio in integrated solutions and managed services that bring together hardware, software, HP and third-party capabilities. Our final strategic Service Line is focused on our rapidly growing Software / Digital Services portfolio. 

This newly founded division brings together software products and platforms from across HP, including our robust Print, Document and Workflow Management suite, our flagship Workforce Experience platform, and our overall HP Workplace Central platform which brings the entire software portfolio of HP (and key partners) together under a cloud-native, AI-driven Employee Experience platform.  

Digital Services is looking for an experienced Product Manager to support bringing New Solution Introductions (NXI) to market for our growing services and software portfolio. This role sits at the center of a cross-functional Project Management Team (PMT) and owns the “what and why” of the offer, defining the business case value proposition, and customer journey, and partners with engineering, delivery, finance, and COE to bring new solutions to bring it to market.  

 
Responsibilities: 

• Define the “what and why” for new software offers, including the value proposition, customer benefits, and the customer journey and experience the offer is designed to deliver. 

• Partner with the cross-functional team to translate the offer definition into a robust Q2C (Quote-to-Cash) process, end-to-end architecture, and SKU/SAP material setup. 

• Work with Delivery & Support and the channel/partner community to confirm the ability to deliver the defined offer, align on support strategy, and incorporate the voice of partners into the program. 

• Collaborate with the COE on go-to-market readiness, including RTM (Route-to-Market) plan, pricing, business strategy, sales enablement, training, and customer prioritization, ensuring market relevance and forecast alignment. 

• Partner with Finance on building out the business case with sound assumptions and accurate forecasts 

• Author and own customer-facing content for the offer, including contract language, customer presentations, and proposal content, ensuring co