Client Success Enablement Lead

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Partner Enablement Manager is responsible for building and executing a repeatable enablement program to help key partners launch, sell, and grow Voyager Fleet programs. Serve as the day-to-day enablement lead for partner sales teams – building training, sales tools, and co-selling support – while coordinating with Relationship Management, Product, Marketing, and Implementation teams to remove roadblocks and drive adoption and growth. This role is responsible for the following outcomes for key partners:

• Increase partner sales productivity (certification, adoption, and usage of sales tools)

• Accelerate partner pipeline creation

• Improve conversion on key partners’ strategic sales through co-selling support

• Drive program growth through QBRs, enablement refreshes, and feedback loops

RESPONSIBILITIES

• Build and maintain partner enablement framework: onboarding, certification, playbooks, and refresh cadence.

• Create/co-develop partner-facing sales materials (decks, talk tracks, discovery guides, product positioning, competitive guidance).

• Design and deliver training for partner sales, sales leaders, and supporting teams; track completion and proficiency.

• Join partner sales calls and strategic pursuits to shape solution fit, positioning, and close plans.

• Equip partner sellers with demo narratives and product demonstrations aligned to common use cases.

• Establish operating cadence with key partners (office hours, launch checkpoints, pipeline reviews, QBRs).

• Identify and remove roadblocks across the partner journey by coordinating Relationship Management, Product, and Implementation teams.

• Gather partner feedback; translate into actionable enhancements for product, process, and enablement content.

• Track and report enablement impact using KPIs (adoption, pipeline influenced, revenue contribution, readiness milestones).

Basic Qualifications

• Bachelor's degree, or equivalent work experience

• Seven to ten years of relationship management experience

Preferred Skills/Experience

• Strong executive presence; able to influence without authority

• Proven ability to build enablement content and deliver training

• Experience supporting complex B2B sales and co-selling with partners

• Exceptional written and presentation skills

• Strong organizational and analytical skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran stat