Director, Benedictine Experience

Overview

Oversees the strategic direction and implementation of the Benedictine Experience.  This includes the operationalization or monitoring of the 7 Enablers and Essential Elements of Benedictine Experience, including the operational excellence of the culinary experience, life enrichment/wellness, and non-clinical housing support and compliance across Benedictine communities.

Responsibilities

• Monitors and works with communities on Benedictine Experience Enablers to exceed benchmark satisfaction scores, ensuring action plans are in place for outcomes below the benchmarks.
• Assists in the recruitment, interviewing, and onboarding of support center and community-based culinary, life enrichment/wellness leaders to foster a culture of accountability, collaboration, and continuous improvement.
• Implements standards and best practices for delivering on Benedictine Experience Enablers.
• Assists community leadership to prepare, manage, and oversee budgets, ensuring fiscal responsibility while maintaining high-quality service delivery.
• Ensures adherence to all applicable laws, regulations, and company policies, including federal and state licensing requirements.\
• Partners with regional and community leadership teams to ensure the Benedictine Experience aligns with resident expectations and organizational priorities.\\
• Promotes the Benedictine Mission and Core Values of Hospitality, Stewardship, Respect and Justice by bringing the Mission and Core Values into the day-to-day activities of the company.\
• Performs other duties, tasks, and/or projects as assigned.

Qualifications

QUALIFICATIONS REQUIRED

• 15+ years of leadership experience in senior living leadership overseeing operations and ancillary services.
• Experience managing multi-site operations with oversight for teams and budgets.\
• Valid Driver’s License and acceptable driving record that meets Benedictine requirements.

QUALIFICATIONS PREFERRED

• Bachelor’s degree in a clinical or human service-related degree, healthcare administration, or related field.
• Preference for a licensed professional, such as LALD, LNHA, Social Work, Nursing, or Therapy.

Salary Range

$135,000 - $150,000

Benefits Statement

A robust benefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntary benefits.  For more information visit our website at www.benedictineliving.org.