About the Role:

Grade Level (for internal use):

About the Role:

The Team: 

We value partnership, relationships and communication.  The Americas team is a small group of experienced credit-focused specialists supporting a large salesforce across a range of complex products and solutions.  It is crucial that you are a great teammate with a positive attitude in order to be successful within our group and organization. You will be required to participate in interactions that may range from basic, fundamental credit use case discussions to a more developed, sophisticated multi-product quantitative solution.  We elevate hard work, dedication and self-starters.

S&P Global Market Intelligence’s Product Specialist organization supports S&P Global’s objective of developing and delivering integrated data, research, and analytic solutions to our clients globally.  The Credit Product Specialists’ mandate is to help Sales Executives and Relationship Managers monetize and leverage the firm’s capabilities and offerings on credit ratings and research, data feeds, qualitative credit assessment scorecards and quantitative fundamentals-based Probability of Default models.

Role will require you to serve in a ‘generalist’ capacity, ultimately developing and exhibiting expertise across a broad range of products across the suite of credit and fixed income focused solutions developed and maintained by the Credit Risk Solutions (CRS) Product team.  Familiarity with other Market Intelligence commercial offerings (Desktop products like Capital IQ, Capital IQ Pro, plus other datasets) will be essential tools as well.

You will have exposure and responsibility to interact with prospects and clients across all commercial segments, which may include: Investment Managers, Investment Banks, Private Equity firms, Commercial Banks, Insurance Companies and Corporations among others. 

Responsibilities and Impact: 

As member of the Product organization working closely with the Revenue organization, priority will be to promote new sales, client retention, cross-sell opportunities and other relationship-driven discussions.  You will have a direct impact on pre-sale and early-stage diagnostic conversations with prospects.  Proactive engagement with Relationship Managers on existing client retention and renewals will also be essential.  Viewed as a product and solutions ‘expert’, you will have an important and influential seat at the table during external conversations and negotiations.  This insight will help clients identify needs, contemplate solutions that utilize MI products and ultimately position sales teams for success in contracting discussions.

Additionally, engagement with key internal stakeholders will include Product (client/prospect feedback, market and competitive insights), Education (assist or supplement various training initiatives) and other Product Specialist teams.

Focus directed towards to all credit related products mentioned herein.  Viewed as a true ‘subject matter expert’ you will be tasked with speaking to the product’s attributes when leading meetings and calls from early-stage diagnosis to final-stage closing conversations.  Understanding prospect/client workflows and quickly connecting these to real-world practical use cases within the suite of products is essential. 

Operating in partnership with Sales teams (New Sales and Relationship Management) on all aspects of the commercialization and licensing of Ratings Intellectual Property (IP) or proprietary credit models will be a priority.

Playing key role in diagnostic and discovery conversations with prospects or uncovering whitespace within existing clients; common use cases may also include Compliance, Regulatory, Reporting and Risk Management related activities.   

Provide guidance and support throughout the sales cycle; contributions will range across product positioning, attributes and delivery plus recommendations on pricing and packaging feedback and entitlement discipline.

Deliver training or other ‘best practices’ and enhancement demonstrations existing clients to promote client renewal/retention in conjunction with requests for price increases

Partner closely with other internal stakeholders, such as Product Management, Legal and Client Support teams; additionally other Credit Product Specialists serving in similar capacity in EMEA and APAC regions.

Execute against go-to-market strategy, participate in communicating product release and enhancements and provide on-going training to sales and others in the commercial organization.

Gather and communicate market feedback, competitive intelligence and regulatory/legal/