Senior AI Engagement Architect - East Coast US

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

About This Role

This is a high-visibility role at the forefront of one of the most dynamic and fast-moving spaces in enterprise technology. The ideal candidate thrives in ambiguity, embraces change, and brings the entrepreneurial mindset needed to build something new. If you are energized by the opportunity to shape a practice from the ground up and make your mark in the AI space, this role is for you.

Job Summary

We are seeking an experienced Senior AI Engagement Architect to join the Business AI Adoption Practice within the Customer Services and Delivery organization. As an AI Engagement Architect, you will work closely with Market Units, solution experts, enterprise architects, and delivery teams within the region and to increase AI Adoption - Joule, Embedded AI and custom AI solutions based on BTP, helping customers and internal teams accelerate their intelligent enterprise journey.

The ideal candidate combines deep technical expertise in SAP Business AI and SAP BTP with strong customer engagement skills. This role is the technical backbone of our AI adoption motion and is ideal for someone passionate about AI, automation, and innovation enablement,

Key Responsibilities

AI Architecture Leadership

• Provide architectural expertise on embedded AI capabilities across SAP Business Suite applications
• Support Joule architecture, enablement, and activation across Lines of Business, aligned with Unified Joule Strategy
• Design and deploy Joule Agents and Assistants, including hands-on development of custom agents using Joule Studio
• Build proof of concepts, demos, and reference architectures showcasing applied AI, intelligent automation, and agent-driven scenarios

AI Adoption & Customer Engagement

• Engage with account teams and customers to identify, shape, and pilot high-value AI and automation use cases
• Support architecture, governance, and security discussions with customers to remove adoption barriers and accelerate AI consumption
• Clearly articulate the value of AI and automation, accelerate adoption roadmaps, and guide customers from experimentation to scale

Internal Enablement & Thought Leadership

• Create enablement assets, technical guides, and best practice frameworks for CS&D, BTP, and regional teams
• Contribute to AI workshops, hackathons, and deep-dive sessions
• Stay current on SAP Business AI portfolio, SAP BTP advancements, and emerging agentic AI capabilities

Technical Advocacy and Stakeholder Engagement

• Act as the primary technical voice for Business AI and automation, influencing stakeholders from MU and delivery teams
• Partner with regional delivery and customer engagement teams to drive consistent, aligned engagement across AI opportunities
• Collaborate with Enterprise Architects to ensure AI technical recommendations align with broader architectural direction

Qualifications

•  8+ years of expertise in SAP technical or customer facing roles
• Hands-on experience with SAP AI Core, AI Launchpad, Generative AI Hub, SAP Build, and Joule Studio
• Solid technical foundation in Python, JavaScript, CAP, and enterprise SAP landscapes
• Bachelor's or master’s degree in computer science, Engineering, or related field 
• Familiarity with SAP HANA Cloud, SAP Data Intelligence, SAP Analytics Cloud, Vector Engines, Knowledge Graphs.
• Prior experience in customer facing roles - consulting, pre-sales, or customer success
• Strong communication and stakeholder management skills - able to influence both technical and non-technical audiences
• An AI-Powered Mindset with the ability to connect technology to real business outcomes

Preferred Skills

• SAP certification in SAP BTP or relevant AI modules
• Experience with Joule and agent-based activations
• Experience with at least one functional domain - Finance, Supply Chain, or HR
• Exposure to ABAP-based AI integrations and hybrid SAP landscapes
• Experience working with APIs, AI SDKs, LLM frameworks, and cloud AI services
• Experienc