Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

We are seeking a high-performing Manager / Senior Manager, Digital Product Management to support the development of next-generation supplier enablement capabilities that power B2B payments through a centralized, global experience—meeting customers where they are. 

This role will help reimagine the supplier enablement journey by delivering best-in-class capabilities such as automated supplier matching, acceptance, and turnkey enablement. You will play a key role in creating seamless, scalable experiences for customers and partners. 

As a product leader, you will act as a product champion, owning the evaluation, definition, and delivery of product features that drive measurable business outcomes. You will apply data-driven insights to inform strategy, prioritize work, and continuously improve product performance. 

You will partner closely with cross-functional teams—including product, engineering, UX, data, sales, and account development—in an agile environment to identify customer needs, surface insights, reduce risk, and deliver value. 

The ideal candidate brings a strong interest in B2B payments and digital products, along with a solid understanding of modern software development concepts (e.g., APIs, batch processing, event-driven systems).

• • Partner with product managers, stakeholders, and customers to shape product vision, feature development, and prioritization

• • Contribute to and execute the product roadmap for end-to-end supplier onboarding and enablement capabilities 

  • Translate product needs into clear, well-defined requirements, including features, user stories, acceptance criteria, and documentation 

  • Collaborate with cross-functional teams (product, engineering, data, sales, account development) to deliver enablement capabilities such as supplier acceptance, payment verification, and onboarding 

  • Support partnerships with sales, account development, Salesforce, and technology teams to improve internal tools and user experiences