Partner Relationship Director

Job Posting End Date: May 02

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

The incumbent in this role has primary responsibility for developing and managing key /Ben Tech/HCM partner relationships with a focus on key /Ben Tech/HCM firms that will help drive growth. This role will co-develop and implement plans that proactively enhance external management level partnerships, facilitate discussions around strategic alignment, and remove barriers that do not support sales growth. The incumbent will also be responsible for partnering with various Home Office and Field Leaders to drive Corporate Business Objectives and National sales Goals utilizing strong collaboration and persuasion skills.

Existing remote employees are eligible to apply

Principal Duties and Responsibilities

• Provide direction on Platform capability roadmap. The incumbent will be responsible for partnering with Product owners, IT, and business areas to ensure capabilities are meeting market needs.
• Responsible for relationship with /Ben Tech/HCM company. This includes executive level relationships that are key to the relationship.
• Develop “Go to Market” strategy with key stakeholders to promote awareness and engagement with brokers and the Ben Tech/HCM platform.
• Drive activities and cost benefit analysis to guide Sales partners towards profitable sales growth and results and provide ongoing updates to Sr Leadership Team.
• Partner with Marketing to ensure a strong presence at both Partner conferences and industry conferences, as needed.
• Lead strategy sessions designed to identify, develop and deploy capabilities that drive sales growth and move the relationship from a partnership to an alliance.
• Design and implement initiatives in support of improved persistency and participation.
• Partner with Client Success teams and key field partners to ensure we are finding ways to improve client experience as well as operating efficiency.
• Communicate consistently with national / Ben Tech/HCM contacts as well as local representatives.
• Leveraging internal partners, develop and execute on training opportunities with Partner(s) focused on delivering the Unum message, new products, and enhancing relationships at the national and local level.
• Monitor results of partners and develop actions to ensure results are on track.
• Partner with sales offices/sales training to communicate partner updates, initiatives and implement plans to drive market activity. (Including key HR/ Ben Tech platforms)
• Support the product areas for new product development, providing ongoing feedback and expertise as it relates to your assigned Partner(s).
• Work with home office and external partners to appropriately analyze and allocate marketing expenses and service fees.
• Develop and implement an effective, consistent, and repeatable Partner Management Program.
• Promote Unum’s capabilities and position of our Ben Tech/HCM value prop to our sales organization and serve as a finalist resource, as needed, to help win business.
• Maintain awareness of competitive issues, trends, and opportunities in the marketplace
• Act as a liaison with all internal partners and Ben Tech partners to identify gaps for training and education.