Project Manager/Technical Analyst

VN Category (INT / EXT / EOI):

External

Application Deadline:

13-12-2024

Grade:

Grade 7

Job Category:

Professional

Contract Type:

Fixed-term

Annual Salary:

CHF95,716.00

This is an external vacancy notice open to external candidates and WTO staff. It is posted on the WTO internal as well as external career site. Eligible WTO staff on short-term, fixed-term or regular contracts and interns must apply through the Workday internal career site.

This is a Fixed-term contract funded through the regular budget. The duration will be two years with the possibility of extension, unless specified in the vacancy notice.

The WTO seeks to attract and retain staff members offering the highest standards of competence, efficiency and integrity and to build an organization that is representative of the Members and People it serves. As an equal opportunity and inclusive employer, the WTO gives full regard to competence and welcome applications from qualified candidates irrespective of age, disability status, gender, nationality, race, religion, sexual orientation, social origin or any other characteristic. Applications from non-represented Members (link) are particularly encouraged for all positions.

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The Secretariat of the WTO is seeking to fill a position of Project Manager/Technical Analyst in the Language Technology Section (LTS) of the Languages, Documentation and Information Management Division (LDIMD).

LTS is the technology arm of Language Services and a repository of the latest linguistic tools, technologies, and technical expertise. The Section comprises specialists in computer-assisted translation (CAT) tools, terminology databases, translation memories and other cutting-edge technologies such as speech-to-text conversion and neural machine translation used for specific client requests.

General Functions 

Reporting to the Chief of the Language Technology Section, the incumbent is responsible for the following:

1.    Act as a liaison among stakeholders to elicit, analyse, capture, and validate requirements for changes to language services and information systems.

2.    Manage the implementation of processes and services, contributing to their smooth running within the section, and by engaging with all internal and external stakeholders.

3.    Lead or contribute to change management and training activities related to the language services, in the context of the new Document Management System being developed inhouse. 

4.    Analyse and implement integrations of new tools with the language services and liaise with the IT Division as appropriate.

5.    Develop effective working relationships with the translation and other language services workflow stakeholders to assist in the delivery of projects, ensuring business continuity.

6.    Work closely with the Chief of Section to improve automations and translation processes flow. 

7.    Work closely with the LTS Chief and language services managers to gain stakeholders' consensus on efficient integrations/automations, through an evaluation of the advantages/disadvantages of each solution.

8.    Stand-in for the Chief of Section during absences, as required, and lead and motivate the project teams to deliver high-quality outputs.

9.    Work closely with LTS team to support projects involving complex systems such as CAT tools, indexing tools or any other technology. 

10.    Contribute to outreach activities related to the Section's work, including participating in the organization of workshops or conferences.

 

REQUIRED QUALIFICATIONS

Education:

Advanced university degree in engineering, computational linguistics, information management or a related field, is required. 

Additional professional qualifications in project management, change management and risk analysis, preferably in language services/documents production, is desired.

Knowledge and Skills:

Technical knowledge and skills:

•    Strong Project Management skills and proven experience managing complex projects.
•    Ability to synthesize complex or diverse information and to decompose problems into manageable components to facilitate identification of solutions.
•    Capacity to define and document business and functional requirements; grasp new concepts both in the Business Processes and IT systems domains.
•    Expertise in translation workflows, document production or publishing technologies.