SAP Business Analyst Order to Cash (O2C) - Hybrid Remote

Company Description

Hybrid Schedule 60/40 - (Work Remote and Onsite)

Bosch is a leading global supplier of technology and services with more than 400,000 employees worldwide. The Bosch Group manufactures and markets automotive OE and aftermarket products, industrial automation and mobile products, power tools and accessories, security technology and packaging equipment.

Bosch aims to enhance quality of life with solutions that are both innovative and beneficial. Join a team that combines state of the art technology with sustainable growth and a proven track record of performance while offering a strong culture of work, life balance. Invented for life and improving people's lives every day...We are Bosch!

Job Description

• Associate Business Analyst role for SAP Order to Cash process (Order Management, Pricing, Invoicing and Related Master Data)
• Proactively supports the business processes with issue identification and resolution, and process optimization
• Proactively analyze the evolving SAP capabilities to meet the business requirements and work with key users to implement the process in the organization
• Identify cross-functional topics and ensure the processes are aligned across modules with the support of Sub-Project leader
• Detects and escalates necessary process decisions in project meetings
• Coordinates all training activities according to training concept and plan
• Coordinates all testing activities and contributes to test plan creation
• Coordinates data clean-up/migration activities with IT process consultant to support key users and team members
• Support the key user community with user mentoring, process documentation, and end user training.
• Work with the key users to maintain process documentation and training tools
• Act as contact for IT process consultant to clarify open points and provide final decisions to IT process consultant (Second Level Support)

Qualifications

KNOWLEDGE and CERTIFICATION:

Required:

• Bachelors degree in Information Technology / Business or related field
• 2 years of experience in a customer service environment working in order management or related experience
• SAP Order to Cash certified or familiarity with SAP Order to Cash processes

Preferred:

• Minimum of 1 years of experience working in SAP environment as a key user with working knowledge of SAP Order to Cash processes

SKILLS:

Required:

• Strong interpersonal and communication skills with all levels of organization (Key users, Managers and Clients)
• Problem solving skills with minimal direction, applies guidelines, and interprets information as needed
• Microsoft Office proficiency

Preferred:

• Familiar with Automation tools such as Power BI, Celonis, Alteryx, Automation Anywhere A360, Winshuttle

ABILITIES:

Required:

• Works with customers to exchange information and resolve problems
• Support and participate in cross-functional teams performing a variety of functions.
• Support business initiatives through varying degrees of customer contact
• Consistently checks for problems within work area and works within the team to implement process improvement
• Demonstrate an entrepreneurial mindset by seeking opportunities, innovation, and new value creation.
• Contributes and participates in teams by sharing ideas within and across work groups
• Work with manager to set targets for own area and pushes self for results
• Supports diversity and inclusion
• Supports an environment of transparency and open feedback

Additional Information

Comprehensive Benefit Offering – All benefits are effective DAY 1!

• Medical, Dental & Vision
• Life and Supplement Life
• Long and Short Term Disability
• Paid Time Off & Holidays
• 401K – with generous company match
• In addition to 401K, additional retirement benefit 100% company paid
• Annual bonuses
• Tuition Assistance
• Paid Volunteer Time
• Associate Discounts on Bosch products like home appliances, powertools, thermal products like tank-less water heaters and more

https://www.bosch.us/careers/why-bosch/culture-and-benefits/

https://www.myboschbenefits.com/public/welcome

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization not available.

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