Technical Lead, AEM Operations (Contract)

Work Model:     Remote (East Coast Hours)

Employment:    Corp to Corp - Contract

Length:              12+ months

Rate:                  $70 – 80/hr USD

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Description

The Technical Lead, AEM Operations shall provide technical operations leadership to multiple teams of developers in a mixed environment of onshore / offshore / client resources.  The role collaborates with practice, development teams and client stakeholders for the design, development, and deployment of Java-based websites, mobile sites, applications, and CRM integrations and more to exceed the needs of our customers.  This person must be confident, pro-active and influential when interacting with management and leadership.

Responsibilities:

• Pro-active hands-on lead to own the process, identify production issues / pain points, recommend solutions for business enablement to keep the AEM Infrastructure operating at peak efficiency.
• Manage multiple teams of developers with different objectives and timelines by providing oversight of technical architecture of multiple solutions fitting client’s industry standards, use cases, strategy and technical needs.
• Work with Architects and other Leads to ensure solutions optimally utilizes Adobe tools and supports clients use cases, strategy and industry standards.
• Ensure the timely and successful delivery / project management of our solutions according to customer needs and objectives such as:
• Authoring, Publishing and Dispatcher in addition to code reviews and production strategy.
• Develop trusted advisor relationships with key customer stakeholders and executive sponsors.
• Lead cross-functional project core teams to on-time development, while maintaining or exceeding quality standards and estimated cost projections.
• Manage program resources, identify and track action items and assign tasks to appropriate team members utilizing best practices.
• Break down Customer strategies into phased road-maps according to customer priorities, industry best practices and technology prerequisites and dependencies.
• Align road-map phases to executable use cases.
• Make recommendations on tools, services, offerings, etc. to client for additional engagements for Credera and the Adobe Practice.
• Participate in QBRs, present findings and collaborate with multiple stakeholders from various units for a unified Infrastructure strategy.
• Review project milestones to pre-emptively identify issues and address before negative impacts to the project deliverables.

Competencies:

• Bachelor’s Degree required; Master’s preferred or equivalent work experience
• 5+ years of progressive experience in Adobe Experience Manger and understanding of the Adobe Product line and integration points in designing solutions for Adobe Marketing Cloud, Analytics, Campaign...etc.
• 2+ years of experience in project management / delivery / client engagement
• Digital Marketing understanding of AEM / CMS can support marketing strategies, SEO and such...etc. 
• Strong stakeholder communication, requirement gathering, status updates and managing expectations
• Expertise in the following languages and technologies: HTML, HTML5, CSS, Java Script, XML, Java, WCM, services-based architecture, REST, Web analytics, content targeting
• Excellent project management and resource management experience.
• Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly, know when to rely on internal resources, and know when you need to assist personally.
• Strong conflict resolution and negotiation skills.
• Familiar with deployment processes including Maven, Jenkins and cloud services such as Adobe Managed Services or AWS
• Experience managing on-shore, off-shore and client teams.
• Experience working in a consultancy firm. (highly desired)
• Excellent communication and presentation skills, with the ability to tailor messages to both technical and non-technical audiences.
• Ability to work within the US or Canada without limitations.
• Ability to work East Coast hours. (Required)

About us:

Credera, trading as TA Digital, is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organization that can scale due to our extensive footprint. As a va