Product Quality Engineer (NPDI)

Brief Job Description: 

The Project Quality Engineer will assure that major ETO (Engineer to Order) projects, will be implemented properly from order to hand over to the customer. In particular he/she will be in close contact with the local Service organization and the central functions (R&D, Marketing, Service and Quality) to coordinate communication between the 2 parties and assuring the customer requirements are understood and timely applied. He/she will coordinate the activities that people of central functions have to do at site to support the local organization (if requested or needed). Will supervise on site, if necessary. He/she will follow up problems found from design phase to commissioning, involving the relevant department.

This is an onsite position in Delaware, OH. 

Responsibilities: 

• Support the central functions to have smooth process from ETO design phase to assembly and test activity done in the factory; related activities to follow are kick off meeting, PDCA document preparation, closure meeting, assembly process, final test, witness test, etc.
• Collect information and documentation (technical and commercial, i.e. technical drawings, order documentation, unit setting, etc.) of the projects from central functions (R&D, Marketing, Service, Operations and Quality) and make them available to local organization to support the site activity.
• Collect information on regular basis about site situation (site activity plan, utilities availability, etc.) and share them with central functions (R&D and Service) to support and facilitate activities to be done at site by the central functions (if any).
• Monitor site activity and facilitate communication between central and local teams in case of need.
• Report any issues found at site by local team or during his/her visits at site, to the departments that have to manage and fix the issue (Service, Production, R&D, Quality, etc.). 
• Visit the sites involved in the major projects before, during and/or after the units commissioning (based on specific needs), to support local organization and collect useful information for products improvement.
• Follow up any activity done by central functions to assure they have been done and completed as expected.
• Monitor the product behavior after hand over to the customer, and report to factory (R&D, Quality, Manufacturing, etc.) major issues on those products

Qualifications:

• Technical school background: 
  • university degree in Mechanical Engineering is a plus.
  • Good knowledge of HVAC-R products and principles.
  • 3-5 or more years of experience in technical position (like Quality, Service, Product Manager).           
• Good English.
• Computer literate, specifically the MS Office package (Access included).
• Ability to plan activities in short midterm.
• Ability to coordinate people from different departments.
• Ability to manage multiple tasks setting the right priority.
• Highly customer focused.
• Problem solving capability.                       
• Attitude to listen customers' (internal and external) needs.
• Working in team.
• Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• None

Time Travel Needed: 

• None

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS:  Safety.  Integrity.  Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

•  Customer Focus

•  Operational Excellence

•  High-Performance Culture

•  Innovation

•  Financial Strength

OUR BEHAVIORS

•  Own It

•  Act With Urgency

•  Foster a Customer-First Mindset

•  Think Big and Execute

•  Lead by Example

•  Drive Continuous Improvement

•  Learn and Seek Out Development

About Vertiv

Vertiv is a $8.0 billion global critical infrastructure and data center technology company.  We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services.  Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and