Management & Program Analyst II S&K Mission Support

The Management and Program Analyst II shall provide management and program analysis services to the FAALC to include, but not limited to planning, scheduling, conducting, and reporting analyses of management, administrative, and logistics programs and procedures to determine resource requirements and utilization, workflow processes, and the efficiency, effectiveness, and productivity of functional operations. 

• Review new and revised regulations, publications, directives, and logistical plans to help ensure correct interpretation, impact identification, and compliance within the FAALC. 
• Coordinate all new and revised operating procedures with affected activities and monitor their incorporation into applicable FAALC handbooks and orders.
• Plan, initiate, execute, monitor, and report on all FAALC work activities of assigned projects and other responsibilities as authorized by the Project Charter for each of the assigned project(s).
• Assists with development of project workflows, work breakdown schedules, milestones, budgets, resource requirements, and with the development of performance or success measures.
• Maintain and update automated systems for tracking obligation and expenditure of funds. Monitor and report fund obligations, expenditures, and budget status.
• Document all project stakeholder expectations and report all positive or negative impacts to the assigned project(s) cost, performance, or schedule to their assigned FAALC Program Manager and FAALC Project Management Specialist.
• Provide guidance on travel regulations and ensure travel practices meet FAALC criteria and government requirements.
• Conducts and reports results of employee interviews and audits of programs and supply records to determine compliance with FAALC policies and procedures.
• Performs evaluations of actual vs. budgeted cost, schedule, and performance data, identifying manpower resource requirements.
• Document the integration of tasks, provide technical analytical guidance to project teams, and make recommendations regarding the analysis and solutions of problems.
• Analyze and reports on the effectiveness, efficiency, and productivity of administrative and technical programs such as data systems, information management, personnel, budget, etc. as related to their support of substantive operating programs (e.g., logistics support, staffing standards, organizational structure, etc.).
• Analyze existing and proposed changes to organizational structures, charts, and mission and functional statements, to assist in eliminating functional overlap or duplication among FAALC programs.
• Analyze program and administrative functions and produces reports identifying variances between actual and budgeted cost, schedule, and performance factors. Provide basic call center and customer service activities. I.e., answering the phone, logging tickets, capture and resolve customer requisition requests, complaints, concern, inquiries.
• Provide support and data as requested for administrative purposes and in support of the Quality Management System.
• Complete personnel and administrative actions as directed to include manpower resource allocation, recruitment, transfer, and temporary assignment.
• Develop variance information; producing cost, schedule, and performance budget forecasts; develop and managing administrative and management activity schedules and budgets; and produce administrative and management reports, presentations, and correspondence.
• Develop, tracks, and administers program and administrative activity schedules and budgets.
• Develop metrics to measure the cost, schedule, and performance factors associated with management, administrative, and program functions.
• Develop improved methods for identifying resource requirements, measuring manpower and budget utilization, implementing improved work procedures, and reporting improvements in operations.
• Develop assessment metrics; compiling actual cost, schedule, and performance data.
  • Assists Project Managers, Service Order Coordinators and other stakeholders as required to manage service order agreements and inter/intra agency agreements by performing the following tasks:
    • Establish the Service Order Agreement (SOA) using the Statement of Work (SOW) and cost estimate. 
    • Enter complete and accurate data into Universal Tracking and Billing System (UTBS) 
    • Upload SOW and other applicable documents in UTBS 
    • Process SOA – send to program or project manager for review. 
    • Understands and applies fund types, severable and non-severable requirements and period of performance SOA development criteria.
    • Ensure SOA is sent to BSG for processing.
    • Track SOA through complete approval process 
    • Establish, assign, manage, track, va