Executive Vice President for Developmental Disabilities Services

Position Summary: 

Heartshare is seeking a strategic and results-driven Executive Vice President (EVP) to provide visionary leadership and operational oversight for its portfolio of programs serving individuals with developmental disabilities. Heartshare’s Developmental Disabilities (DD) Services division is one of the agency’s largest programs, generating over $100 million in annual revenue and operating over 60 residential and 10-day habilitation sites across New York City. This expansive network provides essential supports that empower individuals with developmental disabilities to live with dignity, independence, and purpose 

This role is designed as a succession role, with the successful candidate expected to transition into the Chief Program Officer position. 

Reporting directly to the Chief Program Officer for Heartshare’s Developmental Disability Services, the EVP is a key senior executive accountable for the financial performance, strategic development, and regulatory compliance of Heartshare’s developmental disability programs. The EVP will drive efforts to stabilize and optimize residential operations, including IRAs, ICFs, and supportive apartments, while ensuring the delivery of high-quality, person-centered services. This position requires strong data fluency, budgetary oversight experience, and a track record of driving operational improvements in complex service environments. 

The EVP serves as a core member of Heartshare’s DD Directors’ Group, DD Managers’ Group, and the Heartshare Leadership Council, contributing to agency-wide planning and cross-functional collaboration

Primary Responsibilities and Essential Functions of Position: 

Strategic Leadership and Oversight 

• Partner with the Chief Program Officer and other executive leaders to set the strategic direction for DD Services, with a strong focus on stabilizing and strengthening residential programs, including Supervised IRAs, Supportive IRAs, and ICFs. 
• Lead efforts to improve program performance by using data to drive decision-making across Residential, Day Habilitation, Employment, Community Hab., Recreation Support, and other services. 
• Build divisional leadership capacity around data fluency, reporting accuracy, and financial accountability; support directors and managers in understanding and responding to key performance indicators. 
• Provide strategic leadership in the development, management, and oversight of the division’s annual operating and capital budgets, ensuring fiscal responsibility, alignment with organization goals, and compliance with regulatory and funding requirements.  
• Represent the agency with Office for People with Developmental Disabilities (OPWDD), CCOs, and provider networks; maintain strong working relationships with regional and state partners, families, and advocates. 
• Identify and pursue opportunities for program innovation, funding diversification, and improved outcomes. 
• Oversee the intake and admission process for individuals entering DD programs, ensure intake procedures remain compliant with OPWDD regulations and reflect best practices in person-centered planning. 
• Collaborate with program leadership to ensure smooth transitions and appropriate placement based on individual needs and service availability. 
• Monitor intake trends and referral pipelines to anticipate program capacity needs and inform strategic planning. 
• Supervise senior staff and contribute to a culture of transparency, accountability, and continuous improvement. 
• Maintain a high level of responsiveness to the diverse cultural and linguistic needs of individuals and families supported by Heartshare. 
• Participate in Inter Agency Council meetings and collaborate with member organizations to promote awareness and advance advocacy efforts for developmental disability programs and services. 

Operations 

• Oversee and support senior leaders in managing day-to-day operations that prioritize service excellence, person-centered care, and long-term financial sustainability. 
• Directly manage residential budgets, staf