General Manager- Simpsonville Amphitheatre

As a General Manager with Opry Entertainment Group (OEG), you'll oversee and optimize all aspects of the venue, serving as the leader of daily operations and delivering exceptional guest experiences. You'll guide the development, implementation, and execution of business strategies across operations, entertainment programming, food & beverage, retail, and sales. Your focus will be on driving revenue growth and maximizing financial performance. As the ideal candidate, you set the tone for a collaborative, service focused culture--leading by example with passion and integrity while inspiring your team to deliver exceptional service and create unforgettable experiences for every guest. Reports to Vice President of Amphitheaters & Festivals with OEG.  

• Provide leadership and direction across all operations and staff functions, while creating and influencing the appropriate culture. Coordinate departments for clear communication and smooth daily operations.
• Identify, develop, and implement operational efficiencies and process standardization to achieve organizational goals. Oversee compliance with established policies.
• Ensure all departments (F&B, production, guest services, security, retail, etc.) meet or exceed budgeted financial expectations. Provide oversight and guidance in staffing and operational execution.
• Identify revenue opportunities while controlling expenses to maximize profitability and investment return criteria.
• Partner with corporate leadership to prepare annual budgets, monthly forecasts, and conduct P&L management. Develop short- and long-term plans for revenue growth and cost control measures.
• Guide contract preparation and negotiation with vendors and service providers. Ensure appropriate oversight and supervision of vendors and service providers to ensure compliance with facility, corporate, and government requirements.
• Collaborate with corporate leadership and internal partners (Marketing, IT, HR, Accounting, etc.) to execute strategies and achieve goals. Facilitate proper communication and organization between the venue and corporate office.
• Manage maintenance and security to protect and ensure employee and guest safety. Ensure that equipment and facilities meet company, state, and local health laws.
• Support the execution of capital improvement projects with corporate leadership.
• Maintain a proactive human resource function to meet the highest recruiting, hiring, training and team development standards. Develop direct reports by communicating performance expectations and delivering timely feedback. Conduct employee evaluations and disciplinary actions when necessary.
• Resolve conflicts effectively and maintain a discrimination-free workplace per corporate standards.
• Perform other duties as assigned.

Qualifications Education

• High school diploma or equivalent required
• Degree in Hospitality or Business Management preferred

Experience

• 8+ years' progressive experience in venue operations management in live events or related industry required
• 2+ years' total venue oversight and leadership required
• Strong financial acumen and business development skills, including demonstrated understanding of P&L management

Knowledge, Skills and Abilities

• Effective interpersonal, written, and verbal communication skills
• Passion for the entertainment business and compassion for people
• Strong leadership skills with a focus on coaching, development, and clear communication of expectations
• Able to establish clear direction, set goals, monitor progress, and measure results
• Capable of creating fun in a fast-paced, multi-faceted environment
• Proficient with Microsoft Office Suite
• Able to work a flexible schedule, including evenings, weekends, and holidays, to support business needs

Licenses / Certifications

• Must complete Crowd Management training upon hire
• Forklift certification required upon hire
• Valid driver's license with satisfactory driving record required

  This position requires a pre-employment drug screening (4-panel: phencyclidine, cocaine, amphetamines, and opiates).   Physical Requirements Speak and hear to communicate and use both near and far vision. Stand and walk for extended periods, including on uneven surfaces and while carrying items. Occasionally climbs, sits, kneels, bends, steps up/down and reaches above shoulder. Occasionally lift/carry up to 50 lbs. May be required to team-lift over 50 lbs. Continually use gross motor skills with frequen