Senior Information Security Engineer

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This position is a supportive role implementing Managed Security Services (MSS) in a Federal Security Operations Center (Federal SOC) 24x7x365 environment. The Federal SOC function is to provide customers with firewall, continuous monitoring, protection, prevention, and detection services as well as reporting and incident analysis based on events collected from multiple sources.  

This position will be responsible for providing the technical support to design and implement one or more of the following services: Panorama Managed Prisma Access Solution, Federal Government Enterprise Infrastructure Services (EIS): Managed Firewall, IDPS, End Point Protection and incident response.

Location

This is a work from home position within the U.S.

The Main Responsibilities

• Performs a long-term project leadership role working towards the development of new solutions, processes, tools, systems that have company-wide and possibly industry-wide impacts
• Frequent contact with senior leadership of customers and contractors for the purpose of creating and presenting innovative long-term solutions and managing key relationships.  Acts as a resource within the engineering and scientific communities to develop solutions or handle the most complex tasks for which existing methods and procedures may not apply
• Provides consultation and advice to Federal customers, engineers and management regarding work functions, processes, methods, procedures, and tools.  Develops and delivers technical and process training, including, documentation in areas of expertise and innovative areas of technology
• Maintains an industry-wide perspective on emerging and evolving technologies and implementations, in order to ensure corporate directions/strategies
• Candidate is considered a SME in 3 or more of the listed security requirements
• If not previously approved, candidate must be willing to submit for a required government suitability clearance up to TS/SCI 

What We Look For in a Candidate

• Federal government– for the Networx/EIS (MTIPS) program, provide operational support on the Palo Alto platform; coordinate efforts with Lumen groups (FedNOC, Architecture and Engineering, Product and Sales) - networking skills (BGP routing background) are required. Need strong communication skills to prepare MOPs for scheduled maintenance involving multiple support groups
• Panorama Managed Prisma Access - The Federal SOC TIC 3.0 Remote Worker Architecture is based on Palo Alto Prisma Access and Panorama Integration
• Active Palo Alto Network-s Certified Network Security Engineer (PCNSE), Palo Alto Prisma Cloud Certification (Palo Alto Certified Network Security Engineer [PCNSE], Palo Alto Certified Cloud Security (PCCSE) required
• Experience of deploying and managing Prisma Access with Panorama
• Cloud Support Azure Authentication with Prisma
• Experience integrating SAML and Prisma/Palo Alto Firewalls
• Experience administrating firewalls policies, analyzing firewall security & traffic logs
• Expert knowledge of IPSEC VPN configuration and troubleshooting
• Experience working with Active Directory Services including ADFS and SAML/SSO integration with Next Generation Firewalls
• Networking expertise on TCP/IP communication and knowledge of common application protocols and how they work
• Hands-on experience with security solutions such as Next Generation Firewalls, remote access and site-to-site VPN technologies, DLP, Data Security, regex expressions, Web Proxy, SSL Decryption and offloading<