Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are looking for a Senior Legal Content Specialist, Sharedo to lead the design and configuration of Legal Content Accelerators for the North American Market.

Clio has recently acquired ShareDo, a UK based Case and Matter Management solution for large law firms. Rather than “hard coding” legal process ShareDo provides a number of no-code design tools to enable the design of Legal Matters, Workflows, Reports and Precedents. Using these design tools we are embarking on the mission to have a full suite of legal accelerators for all practice areas (Civil, Family, Probate, Commercial etc) available to our future customers over the next couple of years. Our customers, partners and professional services teams will then extend these to meet their unique requirements.

Your primary job role will be to lead the design of these accelerators both from your own in depth knowledge of Legal Process Best practice as well as working alongside experts within Clio, and the legal industry in general. 

This is a high-impact, hands-on systems leadership role where you’ll design, architect, and implement market leading legal process solutions that will power large law firms future profitability across North America..

As a key member of the ShareDo Product Management team, you will bridge Sales, Product Marketing, Product Development and Professional services teams to ensure the legal accelerators are aligned with Clio’s and Customers evolving business needs. 

This is not an operations or management role — it's a deeply legal process centric one requiring deep legal knowledge, solution analysis/design and low-code configuration experience, an eye for product market fit.

Applying your process and user centric design skills you will be designing solutions that are not just fit for purpose but “delight” your user base.

What your team does:

Legal Content has one job—to ensure the ShareDo Product delights customers and drive’s Clio growth by providing a market leading solution. We directly support Sales, Marketing, Customer Success, and Professional Services Teams by providing solutions to their customers.

Who you are:

We are looking for a Legal Process Expert to take our Accelerators to the next level: process design excellence, true teamwork, and a vision for the what “best practice in legal” looks like. You bring a strong blend of business sense, legal domain knowledge and solution design; you evaluate things holistically and think through the objective, impact, and best practices of solutions that scale. 

What you’ll work on:

• Serve as Design Lead for ShareDo’s North American Legal Content.

• Partner closely with Customers, Prospects, Sales & Marketing and Professional Services to translate business requirements into solution designs and system configurations.

• Lead the design, configuration, and documentation of Legal Content Packs including matter definitions, finance configuration, workflows, reports and precedents.

• Drive the end-to-end implementation of Practice Group accelerators including demonstrating these to prospects and existing customers 

• Define and enforce best practices for Legal Content design.

• Maintain a product roadmap for accelerators, identifying opportunities for improvement, innovation and rationalisation.

• Lead sprint planning and backlog grooming for projects in collaboration with configurators.

• Stay current on legal process and regulatory changes.

What you may have:

• 5+ years of legal process design experience; with in depth knowledge of at least 2 of the following practice areas

  • Defendant Insurance

  • Plaintiff Disputes including PI

  • Mass Tort

• 5+ years of experience of implementing legal technology platforms specifically case, matter or PMS solutions.

• Demonst