Director, Technical Program Management

About iTradeNetwork

At iTradeNetwork, we provide advanced supply chain software and insights tailored to the food & beverage industry. Our mission is clear and ambitious: To feed the world. From the start, we’ve been dedicated to tackling the most pressing challenges within food and beverage supply chains, delivering innovative solutions and expert support that make a measurable impact.

Our cutting-edge technology helps businesses streamline complex procurement and fulfillment processes, minimize food waste, optimize inventory, manage compliance risk, and scale profitably. We’re proud to serve an elite customer base, including 13 of the top 25 North American grocers, 8 of the top 10 foodservice distributors, and 8 of the top 10 global food and beverage manufacturers.

JOB SUMMARY

We are seeking an experienced Director/Sr. Director of Technical Program Management (TPM) to lead cross-functional initiatives and drive the execution of complex technology projects. In this leadership role, you will oversee the delivery of strategic programs, coordinate across engineering, product, and operations teams, and ensure alignment with business goals. You will play a critical role in driving organizational efficiency, risk management, and program success at scale, while developing and refining processes for AI-powered and cloud-based solutions. Reporting directly to the CTO, this position will be essential in ensuring timely and high-quality product launches for iTradeNetwork’s technology platforms.

Key Responsibilities:

Program Leadership and Delivery:

• Lead and manage end-to-end execution of large, complex technical programs, ensuring on-time and high-quality delivery.
• Define program scope, timelines, and key deliverables, ensuring alignment with business objectives.
• Identify dependencies, risks, and bottlenecks early in the project lifecycle and develop mitigation strategies to de-risk project delivery.
• Develop program frameworks that enable agile delivery while maintaining predictability and accountability.

Strategic Planning and Stakeholder Management:

• Collaborate closely with product, engineering, and operations teams to ensure alignment between technology and business roadmaps.
• Act as a trusted advisor to executive leadership, providing regular status updates, insights, and recommendations for program success.
• Establish and maintain communication channels with cross-functional stakeholders, ensuring transparency throughout program delivery.

Team Leadership and Mentorship:

• Build, mentor, and lead a high-performing TPM team, fostering a culture of ownership, collaboration, and continuous improvement.
• Develop training programs and processes to upskill team members and align them with evolving business needs.
• Manage program teams to ensure accountability, delivery excellence, and stakeholder satisfaction.

Process Improvement and Best Practices:

• Establish and enforce best practices in technical program management, including agile methodologies, risk management, and change control processes.
• Drive continuous improvement initiatives that enhance efficiency and scalability across programs.
• Implement KPIs and OKRs to measure program success and organizational impact.

Technology Enablement and AI Integration:

• Partner with engineering to drive adoption of AI/ML technologies within program frameworks, enabling predictive analytics, automation, and intelligent project management.
• Oversee cloud transformation projects, ensuring scalability and security across platforms like GCP, AWS, or Azure.
• Ensure the implementation of robust monitoring and reporting systems to proactively manage risks and align program outcomes with business priorities.

What you’ll need:

• 10+ years of experience in technical program management, with at least 5 years in a leadership role managing large-scale, cross-functional programs.
• Proven track record of delivering complex software and cloud-based solutions on time and within scope.
• Deep understanding of agile methodologies, project management frameworks (e.g., SAFe, Scrum), and tools such as Jira and Confluence.
• Strong leadership an