Marketing Assistant

Marketing Assistant / Closing Coordinator
The Cedars of Chapel Hill Realty

Position Summary
The Cedars of Chapel Hill Realty office is seeking a professional, organized, and customer-focused Marketing Assistant/Closing Coordinator to support our Marketing Team. The ideal candidate will present a polished, professional appearance, possess excellent communication skills, and be comfortable working with a wide range of responsibilities in a dynamic environment. This role requires strong customer service skills and the ability to work effectively with older adults, residents, staff, and external partners.

Key Responsibilities
• Facilitate real estate closings by coordinating with attorneys, buyers, and sellers
• Communicate clearly and professionally with business partners and clients
• Utilize Microsoft Word, Excel, DocuSign, and learn lead-management database systems
• Provide exceptional customer service to older adults and prospective members
• Process invoices and collaborate with the business office on payments
• Handle all incoming inquiries for the marketing office
• Support the sales team by maintaining organized digital and hard-copy files, reports, and sales tracking
• Assist with planning and coordinating special events
• Maintain and track office supplies and marketing collateral
• Coordinate the application process for prospective members
• Work with appraisers and prepare comparable market reports
• Perform other duties as assigned to support the marketing and sales functions

Knowledge, Skills, and Abilities
• Excellent telephone and interpersonal communication skills
• Proficiency with Microsoft Word and Excel
• Strong verbal and written communication abilities
• Ability to work effectively with members, family members, vendors, and staff
• Reliable transportation required
• Real estate license and/or notary certification a plus, but not required

Education and Experience
• College degree preferred
• Experience communicating with individuals of all ages, with an emphasis on older adult populations!

EEO Employer