Credit Bureau Reporting Technical Program Manager
SoFiAbout the role
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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
We are seeking a highly skilled and motivated Technical Program Manager to join our Credit Bureau Reporting team. This role will be pivotal in managing and coordinating complex technical projects and programs related to credit data reporting & disputes, ensuring accuracy, compliance, and efficiency. Working closely with cross-functional teams, data analysts, engineers, and stakeholders to drive the successful execution of projects while adhering to regulatory guidelines and industry best practices is a critical success. This person will leverage Agile Methodology to partner with Tech to deliver and ship intent to production.
This position will lead platform and data conversion programs, as well as, drive Credit Bureau specific regulatory compliance assessments. Ability to create, organize and management multiple initiatives simultaneously is critical to the success of this position.
Lastly, the program manager will build Credit Bureau Governance Center of Excellence (COE). The COE will drive clear, consistent communications and updates across Enterprise stakeholders and performers. Ability to tell program story through slide presentations for executive updates is central to the role.
Core responsibilities include but are not limited to:
Create and manage program governance and communication plan
Define and Build program roadmap
Defines milestones and deliverables across program and specific initiatives
Breakdown and prioritize intent into consumable tasks
Defines and facilitates governance and stakeholder management structure
Works with intent owners to define and illustrate core requirements
Create and facilitate monitoring plan to ensure intent equals execution
Ensures appropriate level of testing with the Tech delivery team, as well as, create and support user acceptance testing
Manage daily/weekly deliverables, risks, and escalations
Required Skills:
Excellent project management skills with the ability to lead and prioritize multiple projects simultaneously
Effective communication and interpersonal skills with the ability to collaborate with cross-functional teams and senior leadership.
Experience working in Agile/Scrum Environment
Has working experience Confluence and knowledge management methodology
Experience in financial services and regulations
Demonstrated experience working with Stakeholders and development resources to ensure business intent is delivered
Ability to communicate issues/bugs to stakeholders for business and technical impact
Strong business communication skills
Strong organizational and analytical skills
Ability to create comprehensive testing strategies, plans, and cases with intent and tech teams
Review product requirements and specifications for quality integrity
Attention to detail
Demonstrated ability to create executive updates leveraging slides to create storyboards
Ensure all performers are on track for deliverables and meet deadlines
Has working knowledge of Jira boards, reports, dashboards
Maintains confluence and organization of documents
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions
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