Senior IT Systems Engineer (Microsoft Azure)

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.We are seeking an experienced Senior IT Systems Engineer specializing in Microsoft Azure to support cutting-edge projects and ensure our systems are robust, secure, and future-ready.

A Day in the Life of a Senior IT Systems Engineer will include: 

• Design, develop, and implement robust IT solutions to meet business needs, focusing on scalability, reliability, and security;
• Administer and maintain various operating systems, including Windows and Linux, ensuring optimal system performance;
• Install, configure, and manage storage infrastructure, virtualization systems (e.g., VMware), Microsoft servers and applications, as well as VDI infrastructure;

• Design, implement, and maintain network infrastructure, including LAN, WAN, wireless networks, and cloud-based connectivity;
• Implement and manage Azure and on-premise Active Directory for identity management;
• Ensure secure domain integration and role-based access control;
• Lead and execute the migration of on-premises systems to the Azure cloud, ensuring minimal disruption to business operations;
• Set up and configure network and IT infrastructure in new company locations to support business expansion or relocation efforts;
• Configure and troubleshoot network devices (e.g., routers, switches, firewalls);
• Oversee daily IT operations, including server, storage, networks, and virtualization environments, ensuring high availability and resilience;
• Optimize cloud and on-premises systems for performance, scalability, and security, utilizing Azure cloud services effectively;
• Implement and maintain robust security protocols to protect systems and data, addressing risks proactively;
• Ensure compliance with industry standards and regulations, such as GDPR and ISO 27001, in all IT operations;
• Provide timely and effective solutions to system outages and performance issues, ensuring continuity of business operations;
• Deliver end-user support and resolve IT-related issues promptly and effectively;
• Coordinate with business units to minimize downtime during transitions;
• Maintain accurate documentation of IT systems, processes, configurations, and asset inventories;
• Generate and present regular reports on system performance, incidents, and resolutions to management and stakeholders;
• Provide mentorship and technical guidance to junior IT staff to build a high-performing IT team;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy. 

Requirements

• University degree in Computer Science, Information Technology, or a relevant discipline;
• Minimum of 7 years of experience in IT systems engineering or a similar role;
• Demonstrated expertise in Azure cloud services (e.g., Azure AD, VMs, Storage Accounts);
• Experience in virtualization environments, particularly VMware;
• Certified on the following or relevant certifications:
• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Certified: Azure Administrator Associate
• Proven experience in IT infrastructure relocation, Azure cloud migrations, and systems integration;
• Hands-on experience with LAN/WAN network design, implementation, and support;
• Proficiency in configuring and managing network devices (routers, switches, firewalls);
• Strong knowledge of IT monitoring tools and user support ticketing systems;
• Advanced server management and system optimization capabilities;
• Familiarity with security protocols and compliance frameworks, such as GDPR and ISO 27001;
• Excellent problem-solving and analytical skills with a proactive approach;
• Strong communication and collaboration abilities;
• Ability to handle multiple priorities effectively and perform well under pressure;
• Experience and willingness to work in an international/multicultural environment;
• Excellent knowledge of English language (written and verbal).

Preferred Certifications:

• Microsoft Certified: Identity and Access Administrator Associate;
• Microsoft Certified: Azure Network Engineer Associate;
• Microsoft Certified: Azure Security Engineer Associate;
• CompTIA Network+ or equivalent;
• ITIL Fo