Senior Software Engineer

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:
Join Fortune 7 CVS Health as a Sr. Software Engineer to lead our organization's efforts to develop and drive the strategic vision in establishing the SRE & Observability function for Aetna Technology division. As a lead, you will play a critical role in shaping the direction of SRE practices within the company, working collaboratively with cross-functional teams to drive transformative outcomes, best practices and building a center of excellence.
As a Sr. Engineer, you will play a critical role in defining the product requirements, architecture and design and supporting the successful delivery of our SRE and Observability solutions. You will collaborate closely with cross-functional teams, including engineering, design, and operations, to ensure the products meet customer needs and drive business growth.
 

In this position you will:

• As a Senior Software Development Engineer, you will be responsible for designing, developing, and implementing digital solutions and systems.

• Apply advanced technical expertise to architect and code software applications, conduct system testing and debugging, collaborate with cross-functional teams and Contribute to the overall technical direction and innovation of digital engineering projects.

• Act as a subject matter expert, providing guidance and support to internal teams and customers on SRE and Observability best practices.

• Maintain comprehensive documentation of systems, procedures, and best practices. Foster a culture of knowledge sharing and mentorship within the SRE team.

• Stay up to date with industry trends and emerging technologies in SRE and Observability, bringing innovative ideas to the product roadmap.

• Ensure that SRE practices adhere to industry standards and regulatory requirements.

Required Qualifications:

• At least 5 years of experience as a Software Engineer, preferably in the SRE, Observability, or DevOps space and well versed in SRE principles, SRE Metrics, Observability, Monitoring and Automation.

• At least 3 years of experience with OpenTelemetry (OTEL) standards and at least one of the Observability & Monitoring LGTM platforms such as Loki, Grafana, Tempo, Managed Prometheus or Mimir.

• Excellent analytical and problem-solving skills, with the ability to translate complex technical concepts into clear product requirements.

• Experience working in an agile development environment, driving the product development process from ideation to delivery.

• Strong communication and collaboration skills, with the ability to work effectively with onshore/offshore teams.

Preferred Qualifications:

• Experience in implementing and improving SRE metrics in complex and distributed environments.

• •Experience working with LGTM tools such as Loki, Grafana, Tempo & Prometheus on Azure, GCP and or AWS cloud.

• Experience with APM and Logging tools such as AppDynamics, New Relic & Splunk.

EDUCATION

Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).

BUSINESS OVERVIEW

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.  We strive to promote and sustain a culture of diversity, inclusion and belonging every day.  CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual ori