Manager, Recruitment Events & Experience

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

 

Royal Caribbean Group’s  Shipboard Recruitment team has an exciting career opportunity for a full-time Manager, Recruitment Events & Experience reporting to the Director, Global Sourcing.

 

This role will work onsite in Miami, Florida.

 

Position Summary

The Manager, Recruitment Events & Experience is responsible for building and implementing recruitment event framework for shipboard hiring. This role establishes foundational processes, templates, standards, and planning routines that enable recruiters to deliver consistent, effective candidate experiences worldwide. The manager will coordinate global event planning, maintain the overarching event calendar, support recruiters, and source vendors to support execution across diverse markets.

The manager will design the event structure, test and refine early models, gather data from pilots, source new event vendors, conduct market vetting, support RFP cycles, and adjust the operating model as the strategy matures. This role is highly hands-on and requires strong execution skills, the ability to build structure from scratch, and capability to train recruiters on event fundamentals. Responsibilities will expand as the global events strategy matures.

Essential Duties and Responsibilities: 

• Event Framework & Operational Foundations

- Build event playbooks, templates, checklists, and step-by-step guides for global use.
- Establish standard processes for event planning, execution, and follow-up.
- Pilot multiple event formats (mass, targeted, virtual, school-based) and refine based on outcomes.

 

• Global Event Calendar & Planning Coordination

- Maintain and manage the global event calendar aligned to seasonality, hiring cycles, and regional priorities.

- Recommend event types and timing based on demand and talent trends.

- Coordinate with recruiters and regional teams to ensure operational readiness.

• Vendor Sourcing & Market Evaluation

- Identify and evaluate event vendors in new and existing markets (venues, logistics partners, virtual platforms, printing vendors).

- Coordinate RFP cycles, vendor comparisons, and procurement workflows.

- Pilot new vendors and evaluate service quality, cost-effectiveness, and readiness.

- Track vendor deliverables, performance, and invoice accuracy.

• Recruiter Enablement & Training

- Deliver enablement on templates, checklists, communication scripts, and candidate experience basics to recruiters.

- Build scalable training approaches to uplift recruiter event capability globally.

• Execution Support & Experience Consistency

- Support event logistics including vendor coordination, branding materials, and operational checklists.

- Ensure consistent experience standards across all event types and regions.

- Troubleshoot operational gaps by enhancing tools and workflows.

• Data Collection & Event Improvement

- Partner with analytics teams to define event metrics (RSVPs, attendance, apply conversion, cost).

- Collect feedback from recruiters and candidates to refine event playbooks.

- Iterate and enhance the event model based on insights.

• Cross-Functional Collaboration

- Align with the Marketing Manager on event promotion and candidate journey touchpoints.

- Collaborate with School, Hiring Partner, and regional recruitment teams

Qualifications: