Specialist, Accounts Receiveable

Description

 Job Summary:

The Accounts Receivable Collections Specialist will be responsible for establishing payment terms with customers and collecting payment against those terms according to established standards. He/she will follow collection procedures established by the organization and may assist with billing as needed.

Location: The position is based out of our Corporate Headquarters in Marlborough, MA.

 ***Training is 100% in the office! Once trained and achieve performance goals, the hybrid option will become available.***

Salary Range: $37.5K-$56.2K.

Essential Duties and Responsibilities:

• Maintain and collect on accounts receivable for an existing book of accounts within an ERP System, including proper customer maintenance, billing address, credit limits, billing frequency, etc.
• Resolve customer billing issues in a timely manner so as to expedite cash flow and minimize accounts receivable delinquency.
• Schedule regular meetings with Branch Managers to review their customer accounts and seek their input on proposed collection activities.
• Responsible for determining accounts for third party collection and write-off where appropriate and within corporate credit goals.
• Prepare Past Due A/R reports, On Hold reports and analysis for management on a regular basis.
• Ability to work well under pressure with a large portfolio while maintaining a professional and positive demeanor.
• Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
• Collection calls and/or correspondence to solicit payment on overdue accounts and take all necessary actions to collect.
• Work closely with the Sales and/or the Branch Manager to resolve and/or assist in any customer delinquency issues.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Weekly and monthly reporting to direct supervisor.

Company Offered Benefits:

• Room for Growth!
• Medical, dental, and vision insurance.
• Employer-paid life insurance.
• Employee discount for services offered in your area!
• Matching 401K.
• 6 paid holidays, 2 paid floating holidays, and a generous paid time off plan.

About Wind River Environmental:

Headquartered in Marlborough, Massachusetts, Wind River Environmental services and maintains a broach array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems.  We offer a full suite of services to residential, business, and municipal customers. We are a growing Company and are the largest non-hazardous liquid waste company in the United States. 

Requirements

• Collections experience preferred, but not required.
• Excellent Customer Service (telephone skills), work performance, and attendance.
• Ability to work independently and self-motivated.
• Demonstrated proficiency in Excel.
• Knowledge of collection software applications is preferred, but not required.
• Strong work ethic, ability to work under pressure in a fast pasted environment, and maintain rapport with colleagues and clients.
• Strong analytical skills.
• Great organizational and follow-up skills, as well as attention to detail.
• Excellent troubleshooting, creative problem-solving, and strong analytical skills.
• Sense of urgency and ownership, possess strong decision-making skills.
• Strong follow-up skills - follow up aggressively on project/process details.