SAP iXp Intern - Ariba - UX Researcher

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

Three reasons to intern at SAP
1.    Culture of collaboration: meet SAP leaders, make new friends across the globe, and create a thriving personal network.
2.    Project-driven experience: gain cross-functional skills through in-person and virtual work, engaging with diverse subject matter experts, and driving project deliverables.  
3.    Opportunity to make a difference: be part of magnifying how SAP enables businesses to make the best decisions to balance people, planet, and profit for the long term.

 

The Role:

The User Experience Researcher Intern will utilize both Qualitative and Quantitative methodologies that meld product team’s objectives and continuous user research into a compelling user experience. 

 

Duties and responsibilities include but are not limited to:  

Work as part of a larger multi-disciplinary product team that includes product managers, business owners, UX designers, UX writers, and engineering to Identify key research questions and plans for research initiatives with your UX research lead 

Support lead UX researcher to conduct user studies to evaluate new and existing products

 

Participate in end-to-end research cycles, often work together with a lead UX researcher: help determining the appropriate sample size and limitations, create participant screeners, create discussion guides, run user study sessions, take notes and log data, run data syntheses, create research reports, present key findings, log UX bugs, and suggest UX improvements of the product.

 

User research methodology focused on evaluative studies including, usability testing, cognitive walkthroughs, in-depth interviews, contextual inquiries, low/ high fidelity prototype testing, survey designs, and descriptive statistics.

Work collaboratively with multiple key stakeholders.

   

What you bring:

• We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
• Graduated from bachelor’s degree in psychology, anthropology, sociology, human-computer interaction, or related field is required. Enrollment in or graduation from master's or PhD degree is highly preferred.  
• Foundational understanding of a variety of qualitative and quantitative user experience research methodologies.  
• Good oral, written and communication skills with the ability to listen and articulate positions.  
• Open to learn variety of research methods & user-centered design, and modern research tools (e.g., User Zoom, UserTesting) 
• Open to learn common product development lifecycles as well as Agile/Lean UX methodologies 

All candidates must provide samples of recent research or related academia projects (or professional if they have any)

 

Meet your team:

We are SAP’s Procurement UX Team, part of the ISBN organization. Our organizational goal is to deliver procurement products that meet our customers’ needs and expectations. The UX team is a globally distributed team based in Palo Alto, Bengaluru, and Europe. Our team’s goal is to bring consumer-like ease to large-scale enterprise products. We are a team of passionate UX colleagues who aims are passionate about delighting users with meaningful user experience and reducing complexity.

 

We build breakthroughs together

 

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related se