Sr. Manager, Facilities

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Facilities is responsible for managing facilities colleagues in the stores. They coordinate efforts between internal partners and third-party vendors. Additionally, they manage energy use in each facility within their division. This individual also performs other assigned duties as needed. 

What You Will Do

• Lead the team responsible for managing facilities within the designated area of responsibility
• Supervise the performance of both direct and indirect reports
• Ensure that all repairs and preventative maintenance (PM) tasks are managed effectively
• Oversee the proper use of the Work Order Management system
• Drive technician productivity by analyzing Work Order and PM performance
• Ensure that all active equipment is maintained to standard
• Make recommendations for capital expenditures within the location
• Assist in establishing long-range capital plans to mitigate asset risks
• Identify and facilitate energy savings opportunities through collaboration with field and energy teams, operations, and others
• Coordinate cross-functional projects and communication
• Supervise and achieve expense performance in both payroll and non-payroll accounts
• Focus on engaging the field team, driving high levels of engagement through communication, collaboration, education, and celebration
• Coordinate and supervise any approved projects assigned within the location or division
• Develop and maintain relationships with third-party vendors
• Facilitate cross-functional communication with store, division, regional, and central partners
• Collaborate with Store Environment colleagues on both small and large-scale projects
• Coordinate projects with relevant internal teams and third-party companies
• Present weekly business and project updates to functional partners
• Develop talent by coaching and collaborating with staff
• Communicate with all appropriate levels of management within the division and locations
• Work with HR partners to support corporate direction, negotiate agreements, resolve issues, and develop the team
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Maintain regular, dependable attendance and punctuality

Skills You Will Need

Leadership Skills: Ability to lead and supervise teams, both direct and indirect reports, fostering high performance and engagement

Facility Management Expertise: Knowledge of managing repairs, preventative maintenance, and overall facility operations to ensure compliance with standards

Analytical Skills: Proficiency in analyzing Work Order and PM performance to drive technician productivity and operational efficiency

Project Coordination: Strong skills in coordinating cross-functional projects and effectively communicating across various departments and levels of management

Budget Management: Experience in managing expenses related to payroll and non-payroll accounts, making recommendations for capital expenditures

Energy Management: Ability to identify and facilitate energy savings opportunities in collaboration with relevant teams

Relationship Building: Strong interpersonal skills to develop and maintain relationships with third-party vendors and internal partners

Communication Skills: Excellent written and verbal communication skills for presenting information to diverse audiences, including management and external partners

Strategic Planning: Capability to effectively plan and execute strategies that align with long-term capital plans and organizational goals

Talent Development: Skills in coaching and mentoring staff to foster growth and enhance team capabilities

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply
  • 3+ years of experience
• This posi