Director Clinical Programming

Program Operations & Administration

• Oversee day-to-day operations of the outpatient substance-use treatment program.

• Develop and maintain program policies, procedures, and workflows that align with state, federal, and accreditation standards (e.g., SAMHSA, CARF, JCAHO).

• Monitor productivity, service utilization, scheduling, and staff caseloads.

• Ensure timely and accurate documentation, billing, and reporting.

• Lead program audits, quality assurance reviews, and performance-improvement activities.

Clinical Oversight

• Supervise clinical staff (therapists, counselors, case managers, recovery coaches) and provide clinical guidance and support.

• Ensure delivery of evidence-based practices such as CBT, MI, MET, relapse-prevention, and trauma-informed approaches.

• Conduct case consultations, treatment plan reviews, and client-care meetings.

• Support integration of co-occurring mental-health treatment and medication-assisted treatment (MAT) when applicable.

• Ensure adherence to ethical and professional standards.

Staff Leadership & Development

• Recruit, train, mentor, and evaluate program staff.

• Provide regular clinical supervision, coaching, and performance feedback.

• Facilitate team meetings and promote a collaborative, recovery-oriented culture.

• Identify and coordinate staff development opportunities and required trainings (e.g., CPR, crisis intervention, confidentiality).

Regulatory Compliance & Quality Assurance

• Ensure compliance with HIPAA, 42 CFR Part 2, state licensing requirements, and payer regulations.

• Implement and monitor quality-improvement initiatives based on program data and outcomes.

• Maintain accurate records of incidents, grievances, critical events, and compliance activities.

Client & Community Engagement

• Support client engagement, retention, and successful completion of treatment plans.

• Coordinate referrals and develop partnerships with community agencies, healthcare providers, probation/parole, courts, and social-service organizations.

• Represent the program at community meetings, coalitions, and outreach events.

Budget & Resource Management

• Assist in developing and managing the program budget.

• Monitor expenses, staffing levels, and resource allocation.

• Identify opportunities for grants, program expansion, and service improvement.