Position Overview

Responsible for the day-to-day oversight of AGA’s Membership activities. Set strategy for membership engagement, briefings, and marketing materials. Oversee member retention and recruitment programs, database integrity, invoicing, and membership communications including AmGas, Year-End Reports and member briefings.  

Role and Responsibilities

MEMBERSHIP

• Responsible for the membership, retention, and recruitment of companies. 
• Develop member communications strategy in coordination with other AGA communications. 
• Develop prospective member lists and background information. 
• Develop routine engagement with members including phone calls, visits, and briefings. 
• Ensure AGA staff is up to date on member company staffing changes, committee changes, or other impacts to membership.
• Monitor national media coverage on natural gas utilities and share notable news as appropriate within AGA.  
• Plan and coordinate membership programs and projects with staff to promote member knowledge, awareness, and information sharing. 
• Oversee the annual Committee Clearance, Product and Service invoices, and Scope book processes. 
• Ensure quality control in NetForum data, reports, and training. 
• Create a culture within AGA of information sharing information with the MSD team.  
• Serve as the staff executive for the Small Member Council. 

COMMUNICATIONS

• Serve as Editor-in-Chief for AmGas and share articles with the utility community, manage vendor relations such as YGS, NxtBook, Actual Size, etc.
• Manage the editorial calendar for AmGas to ensure alignment with AGA objectives. 
• Write and develop AGA’s annual year-end report.
• Lead AGA's NAHB’s International Builders Show efforts. 
• Maintain the Buyer’s Guide, Job Board, and other website and external facing products, such as Higher Logic, as needed. 
• Prepare the AGA Dashboard of association activity highlights for board and executive committee.

INTERNATIONAL PROGRAMS

• Coordinate with the International Gas Union (IGU) Secretariat on activities relating to AGA’s role as the USA representative to the IGU.

Qualifications and Education Requirements

• Ability to identify and apply innovative approaches to member services, strong customer service orientation.

• Strong and effective verbal, oral, and written communications skills.

• Outstanding people management and supervisory skills.
• Ability to work effectively with AGA staff and member company executives.
• Ability to work within budget and under tight timelines.

• Bachelor’s degree, at least 8 years of experience in trade associations.  

• Proven membership track record.
• Ability to travel; up to 20%.