Sr. Business Partner, Field Alliance Operations (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
The Senior Business Partner role under Field Alliances Operations will be responsible for day-to-day operations supporting the rapidly growing CrowdStrike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team. This role will have an emphasis on managing strong Salesforce data and partner program integrity with an emphasis on our partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate.
 

What You'll Do:

• Partnering with Alliances leaders and their team with emphasis to assist with Channel strategy and data led insights into trends, gaps and opportunities to execute the plan.

• Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams.

• Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis.

• Advising on process enhancements and liaising with IT and capability teams.

• Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.

• Participating in the Annual Planning Process, including territory alignment and quota setting.

• Investigating and Resolving Commissions issues escalated by the Comp Team.

• Instituting best practices and scalable processes, including data flow.

• Participating in Partner Account Planning.

• Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners.

• Implementing new processes and process enhancements within the Americas.

• Training shared services team and acting as a point for escalation.

What You’ll Need:

• Bachelor's degree

• Minimum 5 years of (Partner / Channel) Operations experience

• Strong analytical background and ability to flush out anomalies

• Be a self-starter, detail and process oriented, and operationally minded

• Have excellent presentation, communication, and influencing skills, with strong business partnership experience

• Expertise in business applications including Excel, PowerPoint, Salesforce, Tableau, and Clari, with demonstrated ability to work with large data sets.

• Ability to work in a fast-paced environment and manage through ambiguity and change

• Curious minded and willingness to constantly improve experience for our partners and internal teams

• Ability to optimize and prioritize tasks, be a team player, and influence cross functionally

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support vete