Trattoria Reggiano Hostess/ Host Downtown Summerlin 290

Introductory Period
From date of hire, there is a one hundred eighty-day (180) introductory period for all new hires. Excellent attendance is required with schedule flexibility determined by business needs. During these 180 days, Fifth Avenue Restaurant Group will evaluate your performance to determine any areas of improvements, additional training or if employment dismissal is necessary.

Essential Job Functions. Duties include but are not limited to:
• The host/hostess creates the first impression for the guest coming into our establishment as well as last.
• Be in proper uniform all the time (nametag, pants, hat, etc.). Wear a clean uniform at all times.
• Be on time all of the time. Attendance is required. Follow all CALL IN procedures if you will be absent.
• Ensure entry doors are clean, free of debris and inviting. Make sure all menus are clean & ready for use.
• Greets guests, escorts them to their table, and present menus.
• Check on phone reservations or answering machine messages to assure you have all reservations.
• Check with kitchen to see how they stand. See if they are backed-up with orders/out of any menu items.
• Plan out the seating chart and organize the reservations (planning is everything for an effective host).
• Make sure the server is aware that guests have been seated in their section or area.
• Keep the counts for individual servers so things come out fair/equitable at the end of the night
• Keep in constant contact with the servers and the kitchen to make sure you are running a smooth shift. A large part of the day/night’s effectiveness is orchestrated from the host stand.
• Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean during operations.
• Say good-bye to all of the guests. Ask to see that everything was acceptable. You should check with every guest and if there was any kind of problem quickly get a manager.
• Works under their immediate restaurant supervision.
• HAVE FUN…

Physical Demands and Work Environment include but are not limited to:

• Must be able to stand, walk, sit, touch, climb, lift, and read (see) for extended periods of time (8 hours+).
• Must be able to regularly and safely lift and move boxes, supplies, and materials weighing 25 lbs. or more
• Must be able to work in a fast-paced, noisy, and sometimes limited movement environment.
• Must be able to maintain sanitation, food safety, and other food service environment requirements.