Director, Talent Acquisition & Onboarding

ARROW is one of the largest privately held security guard companies in the United States with a 97% customer retention rate and an average client relationship of over 15 years. Our dedication to customer service runs deep throughout the entire organization and is what sets us apart from the competition. The Director, Talent Acquisition & Onboarding plays a pivotal part in providing the expertise in strategic people and talent management.

Passionate about people and culture? The Director, Talent Acquisition & Onboarding is someone who can support Arrow's philosophy, mission and goals. Your role will help execute people plans that closely support our organization's goals. You will serve as a people leader and hands on practitioner, leading effective and strategic operational methods streamline recruitment, pre-employment and post-employment activities to meet daily organizational goals.

This role leads a centralized recruitment and onboarding function, with physical presence required in both Smithtown, Long Island and New York City.

Essential Job Responsibilities

• Lead of team of Recruiters and Onboarding Specialists, providing mentoring, coaching and accountability for daily performance
• Serve as a business partner to all departments and leaders, providing input and oversight needed to reach staffing solutions for all roles within the organization.
• Optimize ATS and onboarding portals to provide a rewarding candidate experience.
• Manage open requisition reporting on a weekly basis, providing a general health report to ensure roles are secured within defined timeframes.
• Proactively seek and integrate a variety of value-add channels for effective sourcing, including marketing campaigns, veteran program partnerships, referral programs and industry-specific programs.
• Promote internal mobility program to ensure career trajectory for internal talent across the enterprise.
• Ensure accuracy of virtual hiring workflows is achieved by auditing for completion and partnering with Compliance for audit purposes.
• Drives a culture of constant improvement, identifying, and implementing projects in order to increase business-wide Human Resources effectiveness and efficiency.
• Constantly evaluates the team member's bandwidth and production in order to guarantee optimal productivity.
• Provides sound leadership that ensures the delivery of the business' operational standards in recruitment and onboarding activities.
• Utilize hiring trends in anticipation of the business's response to labor market changes, for example, shortages and surpluses of available labor.
• Develop strategies and processes that utilize both traditional and innovative sources in order to cover all possible talent pools available to the business.
• Evaluate and introduces alternative strategies, for example, technology, social media, and so forth

Knowledge/Skills/Abilities Required

• Expert level knowledge of Microsoft Office
• Working knowledge of federal and state HR laws and regulations
• Advanced experience with Applicant Tracking and Onboarding platforms

Position Qualifications

• A bachelor's degree in Human Resources, Business Administration, or a related field. SHRM-CP or SHRM-SCP a huge plus
• Thorough understanding of federal/state labor land employment laws and regulations
• 5-7 years experience leading a large team of recruitment professionals across various locations, preferably within a fast-paced and highly competitive business
• Reputation for being a process-driver and thought leader, leveraging efficiencies in the use of technologies, workflows, and process
• Must have a proven and successful experience managing full-cycle recruiting processes consisting of sourcing, screening, on-boarding
• Analytics and reporting proficiency, specifically reporting on talent-related metrics
• Demonstrate vast knowledge of recruiting database systems as well as knowledge of rewards programs inclusive of offer generation.

Competencies

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