Administrative Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking an Administrative Assistant to join our growing team in Westborough, MA!

The Administrative Assistant provides vital administrative and clerical support to ensure the smooth and efficient operation of an office or department. This role involves handling a variety of tasks including managing schedules, organizing meetings, maintaining files, preparing documents, and responding to internal and external communications.

How You Will Contribute

• Calculate monthly client commissions to clients utilizing carrier statements.
• Research and calculate chargeback amount for previously paid commissions to clients.
• Process and review client remittances for accuracy.
• Perform data entry, invoicing, contract review and electronic file maintenance
• Respond timely and accurately to client inquiries regarding contract issues, cancellations, payment related issues etc.
• Contact clients for outstanding remittances, errors in contracts submitted, payment related issues.
• Maintain open communication with all teammates
• Perform other administrative duties not limited to answering phones, copying, and scanning.
• Build courteous and successful relationships with office and sales teams, vendors, and carriers.

Skills & Experience to Be Successful

• Minimum education High School Diploma
• Proficient with MS Office Suite
• Exceptional telephone demeanor
• 1 – 3 years experience in a similar position
• Associate’s or Bachelor’s degree in a business or financial related discipline preferred

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.