Senior Manager, Talent Acquisition

Title: Senior Manager, Talent Acquisition

Department: People & Culture

Report to: Director, Talent Acquisition

Compensation: $85,400 - $100,500

FLSA: Exempt

Location: Hybrid – 3 days/week in office

All candidates must be within commutable distance of SEO’s offices at 55 Exchange Place, New York, NY 10005, upon hire.  

ABOUT SEO

Founded in 1963 during the Civil Rights Movement, SEO closes educational and career opportunity gaps for 7,000 ambitious young people annually.  

POSITION OVERVIEW

The Senior Manager, Talent Acquisition owns the end-to-end coordination of Full-Time staff hiring and Seasonal/Instructional (S/I) hiring from workforce planning, to outreach, interviewing, and onboarding. This role partners closely with hiring managers across SEO for the Full-Time staff hiring as well as Teaching & Learning and Program Operations teams to manage high volume, seasonal hiring, temporary staffing, and independent contractor processing as requested.

The Senior Manager, Talent Acquisition supports the Director of Talent Acquisition in improving hiring processes and data-driven decision-making by creating and maintaining TA standard operating procedures, and tracking, analyzing and reporting on key TA metrics.

The Senior Manager, Talent Acquisition collaborates with People & Culture Business Partners to develop an expert understanding of program calendars and timelines, and create processes and strategies to hire and retain top talent. Moreover, this role manages vendor relationships with staffing agencies and build and maintain passive pipelines to quickly resolve temporary staffing needs throughout the organization, including requests for temps, fellows/residents, interns, and consultants.

Temporary Staff Recruitment & Selection  

• Own and execute high-volume, full-cycle recruitment for Seasonal/Instructional (S/I) and part-time temporary staff.
• Develop and maintain talent pipelines using outreach, referrals, CRM campaigns, and events.
• Conduct interviews, lead hiring events, and support candidate engagement.
• Work with program teams to develop S/I hiring timelines, manage all content and documentation related to S/I/instructional hiring processes, including SOPs, templates, job descriptions, and forms. Audit and update collateral as required, and partner with P&C Business Partners for regular compliance review.
• Partner with P&C Business Partners and program teams to maintain accurate headcount and hiring projections.
• Manage, configure, and troubleshoot S/I hiring within Greenhouse ATS and Monday.com.
• Maintain compliance with local and national employment laws while leveraging HR tech stack and consulting P&C Business Partners, as needed.
• Run S/I background checks and manage LiveScan vendor relationships. Under the direction of Talent Management team and External Counsel, coordinate adjudication processes as they arise.
• Partner with P&C team members to facilitate volume onboarding at the beginning of each semester and manage all TA closing activities at the end.
• Support the People & Culture Business Partners on contingent workforce management.

 

Full-Time Staff Recruitment & Selection

• Perform full-cycle executive and technical recruitment.
• Coach and support hiring managers on job descriptions, hiring plans, candidate assessment tools, and interviewer training.
• Partner with the Director of Talent Acquisition on organization-wide staffing strategies in support of the organization’s short- and long-term goals.
• Support the Director of Talent Acquisition in identifying platforms and strategic partnerships to increase the representation of all groups in SEO’s talent pools across all levels of the organization.
• Liaise between external staffing agencies and hiring managers to successfully manage searches and fill positions on time and under budget.
• Partner with the Total Rewards team to ensure fair and equitable job offers are made to all final candidates.
• Collaborate with People & Culture Business Partners to ensure an effective onboarding process for newly hired employees.
• Support Director of Talent Acquisition with executive searches and other high-priority searches as assigned.

 

Talent Acquisitions Operations, Analytics & Reporting

• Act as a Talent Acquisition representative during in-office interview days including greeting candidates and new hires, setting up meeting spaces, facilitating panel interviews and hiring e