Oracle University Sales Consulting Director
OracleAbout the role
The Service Solutions Director provides leadership and specialist knowledge in the management of teams developing detailed enablement solutions that aid Oracle’s customers in their journey to the Cloud and ongoing adoption within the Cloud. The role will direct and manage Oracle University Cloud Sales Consulting resources throughout the sales life cycle and engage and/or lead in strategic opportunities. The role will also support the Customer’s understanding of Oracle Cloud University’s learning and enablement solutions for Oracle’s SaaS and PaaS offerings, while providing thought leadership, support and engagement throughout the entire sales cycle. This role focuses on discovery, collaborative solutions development, demo, pricing, and assistance with contract discussions to Oracle’s customers who will benefit from Oracle Guided Learning and other Oracle University service offerings. Oracle Guided Learning significantly accelerates Oracle Cloud adoption by making it simple for customers to immediately bring their users up to speed with SaaS processes across time zones, languages, and roles in a predictable and measurable manner. As a result, employees are more productive and able to keep current with each Cloud release—turning the improved value of their Oracle product into improved value for their customers!
What is the Customer Success Services NA Service Solution Director Role:
As an Oracle University Director for CSS NA Service Solutions, you will provide functional leadership to the Education Sales Consulting teams in the development and implementation of customer cloud learning solutions. You will participate in account planning and strategy development and collaborate with the Oracle University Product and Services groups to support the Education go-to-market, demos, delivery and renewal teams. The CSS NA Services Solution Director will be required to:
- Lead a team of Solution Architects, with varied experience and functional skills
- Assist with onboarding and upskilling Education Solution Architects
- Ensure that Oracle operational and sales policies are followed
- Articulate Oracle University’s Cloud enablement approach and methodology
- Validate and support the presentation of learning and enablement solutions for Oracle’s Cloud offerings.
- Review and support the delivery of sales presentations and demonstrations
- Develop and maintain high quality, professional relationships with Customers as well as the internal Sales Management and Oracle University teams.
- Coach the Solution Architects
- Assist with operationalizing Service Solution assets and knowledge to aid with the cross-team support
Career Level - M4
As an Oracle University Director for CSS NA Service Solutions, you will direct and manage pre-sales resources throughout the sales cycle for the Education Sales Consulting teams in the development and implementation of customer cloud learning solutions. You will participate in account planning and strategy development and collaborate with the Oracle University Product and Services groups to support the Education go-to-market, demos, delivery and renewal teams. The CSS NA Services Solution Director will be required to:
- Lead a team of Solution Architects, with varied experience and functional skills
- Assist with onboarding and upskilling Education Solution Architects
- Ensure that Oracle operational and sales policies are followed
- Articulate Oracle University’s Cloud enablement approach and methodology
- Validate and support the presentation of learning and enablement solutions for Oracle’s Cloud offerings.
- Review and support the delivery of sales presentations and demonstrations
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