VP, Solution Delivery - TRAVEL

The Solution Delivery Leader will be responsible for leading and managing an integrated suite of services such as technical/functional architecture, integration, QA, testing and data services to clients in the utility industry.  This role ensures the highest standards of quality and efficiency.  The Solution Delivery Leader will work closely with clients to understand their needs, developing tailored solutions and overseeing the implementation of these solutions.  Additionally, this Leader will play a significant role in driving growth and profitability.

This role requires a blend of business development, leadership, strategic thinking, and operational excellence.

The successful candidate will possess the following:

1. Client-Centric Approach: Prioritize understanding and meeting client needs to build long-lasting relationships.
2. Continuous Learning: Stay informed about industry trends, emerging technologies, and best practices.
3. Agile Operations: Foster an agile and adaptable organizational culture to respond to changing client demands.
4. Data-Driven Decision-Making: Leverage data and analytics to inform strategic decisions and identify areas for improvement.
5. Collaborative Leadership: Embrace a collaborative leadership style that encourages cross-functional teamwork.

E Source provides predictive data science, research and advisory, and solution services to help utilities make decisions that benefit their customers, their bottom line, and our planet.

What you’ll do

1. Leadership and Team Management:

• Team Building: Building and leading high-performing teams of professionals.
• Talent Development: Identifying and nurturing talent within the organization, providing mentorship and training to enhance skills and capabilities.
• Leadership: Leading multiple parallel client engagements as the E Source project sponsor/project executive accountable to the client for the overall successful delivery of E Source engagements within your area.
• Resource Forecasting and Allocation: Ensuring right resources, right time, with right skills for engagements.  Identifying gaps in skills and expertise needed in order to effectively recruit to resource projects.

2. Client Relationship Management:

• Client Engagement: Cultivating strong, long-lasting relationships with clients (as appropriate), understanding their needs, and ensuring that the services delivered align with their objectives.
• Client Satisfaction: Monitoring client satisfaction through feedback mechanisms and implementing improvements based on feedback.

3. Solution Delivery:

• Solution Development: Overseeing development of innovative and effective end-to-end solutions.  Leveraging the necessary expertise and capabilities to address client challenges.
• Project Oversight: Ensure the successful execution of projects f