Non-Attorney Represented Bodily Injury Claims Adjuster - PST/MST (Remote)

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

National General Insurance is currently seeking an Experienced Bodily Injury Adjuster. The ideal candidate will have experience handling non-attorney represented bodily injury claims. Candidates should be located in the Pacific Time Zone in one of the following states: California, Arizona, Nevada, or Oregon.

Key Responsibilities:

• Handles investigation regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation) with the exercise of discretion and independence within increased level of authority

• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.

• Determines subrogation or fraud potential and how to handle.

• Identifies customer needs and works to meet those needs using appropriate customer service skills.

• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.

Supervisory Responsibilities:

This job does not have supervisory duties.

Certificates, Licenses, Registrations

• Ability to obtain and maintain adjuster licenses as required.

Functional Skills

• Customer service orientation.

• Strong verbal and written communication skills.

• Strong time management skills from a global case management and pending perspective (vs. transactional).

• Effective problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources.

• Proficient in Word and Outlook.

 

Skills

Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Centricity, Digital Literacy, Inclusive Leadership, Insurance Claims Investigations, Learning Agility, Results-Oriented

 

Compensation

Pay Transparency:

Base compensation offered for this role is:

Auto Analyst II: $47,500 - $61,600

Auto Analyst III: $50,000 - $65,300

Auto Consultant I: $50,000 - $74,120

Auto Cons II: $56,000 - $82,500

Auto Sr Cons I: $68,500 - $104,100

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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