Sr. Manager, Software Engineering

<div class="content-intro"><p style="line-height: 1.3;"><span style="font-family: geist, arial, sans-serif; font-size: 12pt;"><strong>Company Summary</strong></span></p> <p style="line-height: 1.3;"><span style="font-family: geist, arial, sans-serif; font-size: 12pt;">Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!</span></p></div><p><strong>About the Role</strong></p> <p>As a Senior Engineering Manager on Zoro’s Enterprise Platform Engineering group, you'll provide strategic and tactical leadership to foundational platform services, ensuring technical excellence, reliability, and scalability. You’ll maintain Senior Software Engineer-level technical proficiency and occasionally contribute directly to high-impact engineering tasks, particularly around software quality and testing.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li><strong>Strategic Vision and Technical Leadership:</strong></li> <ul> <li>Set and execute strategic technical direction, emphasizing robust, scalable, and thoroughly tested foundational services compliant with industry standards (PCI/SOX/NIST).</li> <li>Maintain hands-on technical expertise, contributing strategically to critical engineering tasks and projects.</li> <li>Mentor team members in helping to resolve technical challenges and promoting best practices in software quality and testing.</li> <li>Ensure predictable, timely, and high-quality delivery of large-scale engineering initiatives through strategic planning, prioritization, and alignment with organizational goals and capacities.</li> </ul> <li><strong>People Leadership and Team Development:</strong></li> <ul> <li>Lead and mentor one or more engineering teams, nurturing a culture of technical excellence, inclusivity, and continuous improvement.</li> <li>Provide clear, actionable feedback and growth opportunities, promoting engineering best practices and rigorous testing standards.</li> </ul> <li><strong>Operational Excellence:</strong></li> <ul> <li>Champion process and tooling improvements, driving efficiency and minimizing technical debt through enhanced testing and operational practices.</li> <li>Ensure alignment of team capacity management and team initiatives with organizational priorities.</li> <li>Own and manage platf