Global Law Enforcement Engagement Manager

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 191 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.

The Community You Will Join: 

The mission of the Airbnb Global Safety and Security (GSS) team, as a component of Fraud and Safety Operations, is to foster a safe, secure, and healthy workplace for our employee community and peace of mind for Airbnb’s global community. Airbnb GSS programs include Global Threat Assessment; Open Source Investigations; Strategic Research & Analysis; Insider Threat Prevention; Workplace Violence Prevention Program; Trust Global Partnerships; Organized Criminal Syndicate Investigations; and, Law Enforcement Operations. 

The Difference You Will Make:

The Global Law Enforcement Engagement Manager,  will lead the strategic engagement roadmap for the Global Law Enforcement Engagement program within Law Enforcement Operations (LE Ops). The global LE Ops team is responsible for liaising with law enforcement entities on significant investigations, processing law enforcement data disclosure requests, and building trusted relationships with global law enforcement entities. The Global Law Enforcement Engagement Manager will report directly to the Senior Manager, Global Law Enforcement Operations & Organized Criminal Syndicate Investigations. 

A Typical Day: 

The Global Law Enforcement Engagement Manager,  will lead the strategic engagement roadmap for the Global Law Enforcement Engagement program within Law Enforcement Operations (LE Ops). The global LE Ops team is responsible for liaising with law enforcement entities on significant investigations, processing law enforcement data disclosure requests, and building trusted relationships with global law enforcement entities. The Global Law Enforcement Engagement Manager will report directly to the Senior Manager, Global Law Enforcement Operations & Organized Criminal Syndicate Investigations. 

We are seeking a passionate leader with a strong background as an executive in law enforcement or a senior security professional who can develop strategic initiatives to align Fraud & Safety Operations’ priorities and effective global law enforcement engagements in a fast-paced, ever-changing environment in which Life Safety is the top priority. The successful candidate is a strategic problem solver and liaison operations specialist with a creative growth mentality who can work collaboratively across senior functional leadership with cross-functional teams. 

• Initiate and lead the development and management of external partnerships and engagement opportunities with law enforcement and security agencies  Globally (AMER, EMEA, and APAC) to provide expertise and insights that inform our Global Safety & Security/Fraud & Safety Operations’ priorities to align strategy with broader company objectives.
• Develop strategy, recruit, and lead a right-sized team of Regional Law Enforcement Engagement Leads supporting the initiatives, priorities and roadmaps for the regional LE Operations teams (EMEA, APAC and AMER) driving strategic safety efforts for the Airbnb community at scale.
• Develop and lead regional Regional Law Enforcement Engagement Leads around the world to develop and maintain effective working relationships with law enforcement and government authorities globally by building partnerships and coalitions through liaison with international law enforcement organizations (e.g., Interpol, Europol, MCCA, IACP, FBI, HSI, etc.)
• Develop programs, events, and presentations to educate key agencies and multinational partners for the deepening of cooperation and the strengthening of trust and safety at Airbnb.
• Collaborate effectively  with internal teams and communicate with law enforcement during high-risk law enforcement operations globally.
• Identify market segments and external partnership opportunities for law enforcement liaison to improve relationships between Airbnb and its global external community.
• Investigate and o