Director, Clinical Logistics Global Capability Owner (GCO)

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Position: Director Clinical Logistics Global Capability Owner (GCO)

Location: NJ/UK/Switzerland

Position Summary
The Global Capability Owner (GCO) for Clinical Logistics will provide strategic and tactical direction and oversight to develop and maintain global clinical logistics processes, systems and training solutions. This role will be responsible for cultivating an environment of operational and technological innovation supporting the Global Clinical Supply Chain organization in planning and execution of projects to strategically transform the organization into a future-facing, highly efficient and effective organization. 

Key Responsibilities

Process Ownership
•    Accountable for development and maintenance of global processes (including process maps, digital roadmaps, SIPOC’s, SOP’s and procedural documents) in the Clinical Logistics space to support BMS’s global portfolio of clinical studies. 
•    Ensures process optimization and long-term sustainability following standard methodology
•    Develops and utilizes metrics and KPIs to identify and assure programs’ success and continuously improve
•    Ensures compliance with relevant Quality Management Systems, including providing support for internal & externally-led audits & inspections. 
•    Responsible to provides inputs to BMS’ risk management processes as needed

Process Improvement
•    Provides leadership to scope, plan, and implement process improvements including accountability for sustainable improvements, such as process, procedure, systems, metrics and training material changes, and use of appropriate change management and communication principles
•    Leads the development of strategic business cases to support process improvement (including implementation of digital solutions) and executive communications for decision-making across the data and digital landscape for Global Clinical Supply Chain
•    Collaborates with other GCOs and SMEs to define best practices and drive optimal execution of process across BMS and external partners
•    Accountable to provide training, guidance and support as needed
•    Accountable to provide data and input to drive other continuous improvement efforts across the enterprise as applicable, which may include priority and timing collaboration with other GPOs and PLs

Leadership: 
•    Provides leadership, coaching, and training including both the digital processes and the behaviors necessary for continuous improvement and to optimize process execution
•    Empowers rapid decision-making by removing barriers, setting clear priorities and streamlining processes; provides the relevant information, resources and tools that enable others to own decisions and take action
•    Creates strong partnerships & collaborations with stakeholders, internal business partners and external partners including but not limited to Clinical Supply Chain, other Global Supply Chain teams, Global Product Development and Supply (GPS) and R&D, IT, Business Insights & Analytics (BI&A) to ensure activities are fully aligned with the needs of the business
•    Establishes internal and external network to enable visibility to future industry trends, clinical customer needs and technology that could provide opportunities for innovation Maintains global expertise through ongoing training and participation in industry forums

Qualifications & Experience

•    Bachelor’s degree required in technical field, supply chain, business administration, data science or information systems; a Masters or MBA preferred.
•    Minimum of 10 years of experience in digital or data technology, operations, supply chain, manufacturin