Human Resource Manager

Position Overview:

The HR Manager will be responsible for managing the day-to-day human resources operations, including but not limited to recruitment, employee relations, performance management, compliance, training, benefits administration, and policy implementation. This position requires a proactive leader with a strategic mindset and the ability to foster positive employee relations while ensuring compliance with employment laws and organizational policies.  Some locations operate 24/7, as well as some operate on the weekends, so this position will need to be flexible with days and hours of work in order to service the operations efficiently. 

 

Key Responsibilities:

• Employee Relations & Communication:
• Serve as a trusted advisor to management and employees on HR-related issues, offering guidance on conflict resolution, performance management, and disciplinary actions.
• Foster a positive, inclusive work environment by addressing employee concerns and promoting open communication.
• Develop and implement employee engagement initiatives to enhance morale and retention.
• Performance Management:
• Oversee the performance appraisal process, ensuring it is conducted timely and effectively.
• Provide guidance to managers on setting performance goals, conducting evaluations, and managing underperformance.
• Support leadership in implementing performance improvement plans when necessary.
• Compliance & Policy Management:
• Ensure compliance with federal, state, and local labor laws, regulations, and industry standards.
• Develop, update, and communicate HR policies and procedures to ensure consistency and fairness across the organization.
• Handle investigations into employee complaints, ensuring timely resolution in compliance with company policy.
• Training & Development:
• Identify training needs and work with operations to design programs to enhance employee skills and performance.
• Coordinate training sessions for leadership, staff development, and regulatory compliance.
• Promote a culture of continuous learning by recommending resources and career development opportunities.
• Compensation & Benefits Management:
• Oversee compensation structure and ensure competitiveness in the marketplace.
• Administer employee benefits programs (health insurance, retirement plans, etc.), manage open enrollment periods, and educate employees on benefits options.
• HR Systems & Reporting:
• Maintain accurate HR records and data, utilizing HRIS (Human Resource Information System) to generate reports and insights for management.
• Monitor key HR metrics (turnover, retention, absenteeism, etc.) and present findings to senior leadership with recommendations for improvement.
• Leadership & Strategy:
• Partner with senior management to align HR strategies with business goals and overall company growth.
• Lead HR initiatives that support the company’s mission, values, and corporate culture.
• Stay up-to-date with industry trends and best practices to continually improve HR functions.

 Additional duties as assigned.

 

Qualifications:

• Education:
• Bachelor’s degree in Human Resources, Business Administration, or related field (required).
• HR certification (e.g., SHRM-CP, PHR) preferred.
• Experience:
• Minimum of 5 years of experience in human resources, with at least 2 years in a managerial or leadership role.
• Experience in employee relations, compliance, and performance management.
• Strong understanding of federal, state, and local labor laws and regulations (currently have locations in CA, FL, TX).
• Skills & Competencies:
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Strong problem-solving and conflict resolution abilities.
• High level of confidentiality and integrity.
• Ability to mana