Financial Navigator - Oncology

Department:

37300 Advocate Sherman Hospital - Administration: Cancer

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

The financial navigator conducts comprehensive financial assessments.

Identifies patients at risk for financial toxicity.

Coordinates with federal and state programs (e.g., Medicaid, disability).

Ensures compliance with HIPAA, consent guidelines, and physician order requirements.

Collaborates with clinical teams, billing, and social work.

Maintains accurate documentation and contribute to workflow improvements ·

Attends physician meet and greets, collaborating to ensure coverage, leading to department growth.

Monday thru Friday 8:00am-4:30pm

Pay Range

$24.85 - $37.30

Financial Navigator Oncology

Advocate Sherman Cancer Care Center

FT Days

Bilingual Spanish a plus!

To ensure the highest standards of patient services and financial excellence by providing education and support to patients throughout the continuum of care, meeting a diverse set of patient clinical and financial needs.

Major Responsibilities:
Optimizing Patient Coverage and Care
Program Development and Expansion
Provider Education and Consultation

Education/Experience Required:

BS in Social Work, Finance or Care Management or related field; 3 years managed care experience or 2 + years in oncology care or 3 years customer service experience; claims experience and provider office experience preferred

Knowledge, Skills & Abilities Required:

-Excellent communication and presentation skills -ability to suceed in a changing environment -ability to work independently and prioritize assignments -ability to problem solves and handle difficult calls/situations and maintain professionalism -Excellent organizational skills -Strong analytic skills
N/A

Physical Requirements and Working Conditions:

Employee must be familiar with Federal and State managed care programs; Physician order requirements, consent for treatment guidelines, HIPAA, etc. Customer service background essential, with understanding of and commitment to providing a consistently high-level of service to patients and their families. May be exposed to patients with contagious diseases. Candidate must self direct priorities and balance the clinical coordination with financial navigation responsibilities.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and val