Senior Commercial Credit Underwriter - Enterprise Sales

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The Senior Underwriter will have a dual role of underwriting and managing chargeback risk in our highest-profile sellers on Square and Afterpay, as well as executing on strategic initiatives to improve the onboarding, underwriting, and management of sales-onboarded merchant processing accounts. 

You will utilize strong processing risk knowledge and interpersonal skills to lead risk conversations with all levels of stakeholders and enterprise sellers. The candidate will possess strong technical skills to analyze financial statements, prepare credit memorandums to accurately assess a seller’s processing risk, and propose diverse risk management solutions to enable growth responsibly. You will collaborate with partner teams to recommend and negotiate key processing terms, as well as present Risk recommendations to senior management for approval. 

You will partner with the Sales and Account Management teams to help consistently manage risk while providing the best possible seller experience by leveraging your strong credit fundamentals with a passion for problem solving and interpersonal skills. 

Lastly, you will take every opportunity to improve our people and our operations by helping us create better solutions to assess risk and support our sellers.

Job Responsibilities

• Conduct in-depth financial statement analysis and reviews for our most strategic and high-risk sellers, including preparing credit memorandums for approval by senior management.
• Lead risk conversations with prospective and existing sellers to ensure that key risks are fully understood and mitigated. Manage difficult conversations with seller management teams. 
• Present Credit Risk recommendations to cross-functional partners, including senior management. Provide context and rationale for recommendations to internal and external stakeholders. 
• Develop partnerships with Sales and Account Management teams to ensure underwriting, onboarding, and account management processes are timely, seamless, and well-understood. 
• Identify and execute on high-level initiatives aimed at improving our onboarding and risk management processes at scale.
• Contribute to the continued development of credit policies and lead the testing of new risk management tools.

Qualifications

Requirements

• 5+ years of experience in commercial banking, credit, or payment industries
• Exceptional underwriting and financial statement analysis skills 
• Comfort with diverse risk management tools and techniques
• Excellent professional communications skills - able to easily communicate credit principles, build partnerships, and influence others
• Strong critical thinking skills - ability to solve problems logically with imperfect information
• Comfortable with ambiguity and able to self-manage to ensure highest-priority work is completed
• Ability to prioritize based on qualitative and quantitative impact, and drive strategic initiatives from scoping to implementation with little to no oversight
• Experience with negotiating legal documentation
• BA/BS in a related field; MBA/Masters a plus

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experien