Field Service Superintendent PBL, 4-Stroke Services

Field Service Superintendent PBL, 4-Stroke Services

 

The Wartsila PBL team is responsible for a comprehensive, 12-year performance-based agreement that has been signed between Wärtsilä and Carnival Corporation. The agreement includes Wartsila’s Dynamic Maintenance Planning (DMP) and Condition Based Maintenance (CBM). Simplified, Wärtsilä will take care of engine maintenance and monitoring, scheduled or not. In addition, Wärtsilä will also be responsible for safely extending overhaul intervals where possible, as they will be closely monitoring the ship’s engines.

This position reports to the Field Service Coordinator Team Lead.

 

Candidates are expected to display a high level of critical thinking and reasoning skills, identify as high performers, as well as being self-motivating.

We have positions available in the USA and in Panama. Remote work is available for qualified candidates.

 

What will you be doing

In this position, you will perform Field Service activities such as overhauls, maintenance, and troubleshooting on our Wartsila 4-stroke marine diesel engines, such as Wartsila 32, Vaasa 32, Wartsila 38, Wartsila 46F, Wartsila 46, Wartsila 46Common Rail, and Sulzer ZA40S.

 

For us to be the best match, we expect you to have technical experience in reciprocating engine repair and overhaul.

 

As a Field Service Superintendent, 4-Stroke, you will focus on these responsibilities:

• Perform Field Service activities according to the work plan on modern marine diesel and dual-fuel engines.
• Perform overhauls and repairs on 4-stroke medium speed engines.
• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work.
• Create the Service Work Reports.
• Provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as needed.
• Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
• Follow-up and report on the status of work orders to customers and/or internal stakeholders.
• Continuously seek solutions according to best practices.

 

To be successful in this role, we expect you to have:

• A safety-first mindset.
• A passion for developing your 4-Stroke knowledge to the next level.
• Relevant technical education or qualifications as a combination of education and experience.
• Technical experience in reciprocating engine repair and overhaul with practical problem-solving skills.
• Proven experience in installation operation, maintenance, and repair.
• Highly effective technical communication skills, both written and verbal.
• Interact professionally and deliver solutions to customers during the work execution.
• 5+ years’ experience on medium speed 4-stroke engines.
• Experience in working with electrical and control systems beneficial.
• Interested in traveling 75% of the time.
• Fluent in English with relevant additional language skills beneficial. 

 

Physical & Mental/Reasoning Demands:

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or associate from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

• Vision: Close; Distance; Depth
• Color Perception (Red, Green, Amber)
• Hearing/Listening
• Clear Speech
• Touching: Dexterity; Hand; Finger
• Ability to Mount and Dismount Forklift/Truck
• Pushing/Pulling/Stoop/Kneel/Crouch or Crawl
• Lifting: 45 Pounds; 5 Times per shift
• Carrying: 25 Pounds; 5 Times per shift
• Driving (local/over the road)
• Bend/Squat/Sit and Stand for a prolonged period of time
• Climbing / Balance

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works Alone / Works with Others
• Verbal Contact w/Others; Face-to-Face Contact
• Inside / Outside
• Extreme Heat / Extreme Cold
• Noise
• Mechanical Equipment
• Electrical Equipment
• Pressu