Executive Director – Bank Financial Crimes Data Analytics

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Responsible for the development and implementation of multiple Data and Analytics within Bank Financial Crimes. Working with Fraud and Non-Fraud functions, providing Analytics to help organization solve bank business needs. Using Agile methodologies to help business solve issues. Lead the short-term and long-term strategy and vision of the assigned sub-functions for the Bank, Data and Analytics working with peers to set objectives across the different sub-functions that align with enterprise strategies.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, OR Charlotte, NC

What you’ll do:

• Responsible for strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics, and information delivery.

• Leads the strategy of the sub-functions by establishing and executing a vision for the delivery of information and analytics platforms and solutions to the business’ key stakeholders and cross-CoSA partners.

• Responsible for successful end to end process of information management, analytics and delivery.

• Provides thought leadership and participate in developing talent across the USAA Data and Analytics Community.

• Keeps current of industry leading practices and advances in data and analytics as well as the business associated with the assigned CoSA.

• Leads the team(s) in the development of new techniques and best practices that deliver effective reporting/analytics to meet goals and objectives that align to strategy.

• Responsible for overseeing the implementation of processes and procedures within a CoSA in adherence with Information Governance policy and standards. 

• Responsible for the development of a successful team’s training/education plans, automated systems, technical tools, staffing/organizational requirements, and expense budget.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 10 years data and analytics related experience, driving results in a complex financial services organization.

• 4 years of people leadership experience in building, managing and/or developing high-performing teams.

• Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.

• Executive-level business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends.

• Experience leading projects using Agile methodologies.

• Experience conducting large scale data analysis using internal and external data to support business decision making.

• Proven ability to tell a story through data and communicate effectively with senior leadership. 

• Ability to understand business requirements, KPIs and convert into analytical hypothesis in a structured and logical manner along with solution identification. 

• Experience with large complex database systems & architecture, structured & unstructured data; with diverse analytics methodologies and approaches; expert ability to connect data/metrics to business metrics/results.

• Deep understanding of risk management and compliance practices with experience developing data strategies that mitigate risk.

What sets you apart:

• Fraud and Claims domain knowledge

• Governance and Oversight experience 

• Partner with cross functional stakeholders to develop data strategic plan and data roadmap

• Agile data de