Senior Principal Consultant – Test Lead

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Principal Consultant – Test Lead 

We are looking for a seasoned Senior Principal Consultant to lead and drive test execution within a high-performing team working on a banking and payments platform. This role demands strong leadership, a hands-on approach to quality assurance, and the ability to manage and coordinate with an offshore team effectively. 

Responsibilities     

• Take ownership of end-to-end test execution activities, including critical bug verification during US business hours. 

• Lead and provide direction to the QA team, ensuring efficient execution, timely triaging, and resolution of issues. 

• Act as the primary QA contact for key stakeholders, managing expectations and ensuring clear communication across time zones. 

• Coordinate and collaborate closely with the offshore (India) team to ensure alignment and productivity. 

• Ensure testing deliverables meet business and technical expectations through structured processes and consistent follow-through. 

• Contribute to strategic planning and risk mitigation for test coverage and automation. 

• Facilitate regular squad ceremonies such as sprint planning, retrospectives, and QA sync-ups. 

• Support release management and ensure high-quality releases in production. 

• Contribute to organizational QA governance, compliance, and audit processes. 

Qualifications we seek in you!  

Minimum qualifications   

• Valid years of QA experience in a QA leadership or managerial role. 

• Bachelor’s or master’s degree in computer science, Engineering, or a related field. 

• Strong background in manual and automation testing; hands-on experience with Selenium or similar frameworks. 

• Ability to provide technical leadership without being required to write code regularly; instead, focus on providing guidance and direction. 

• Familiarity with a variety of test automation frameworks, and the ability to quickly learn new tools as needed. 

• Solid understanding of banking and payments domain is preferred. 

• Experience in triaging issues, managing test cycles, and working in agile or