Provider Network Assistant (Dental / Healthcare)

Exciting New Opportunity: Provider Network Assistant (Must Reside in Arizona)

We’re looking for a highly organized and detail-oriented Provider Network Assistant to join our growing team! This role plays a key part in supporting provider recruitment and network maintenance. You’ll collaborate with Network Managers and the Provider Network leadership team to ensure a seamless experience for providers and internal stakeholders. If you're passionate about supporting healthcare providers and thrive in a fast-paced environment, we want to hear from you!

📍 Location Requirement:
Candidates must reside in the state of Arizona.

Key Responsibilities:

• Manage multiple Outlook inboxes and assist with resolving provider inquiries and web portal support.

• Support recruitment activities by contacting providers for missing or incomplete documentation required for contracting.

• Assist with developing, tracking, and distributing provider communications via fax/email.

• Conduct outreach to provider offices to verify information, update rosters, confirm appointment availability, etc.

• Extract and organize online provider contract submissions for Network Manager review and completion.

• Review contracts, updates, and terminations to ensure completeness prior to submission.

• Prepare agendas and document minutes and action items for team meetings.

• Partner with Network Managers to maintain tracking tools and project updates.

• Support management with research and system data-related tasks.

• Perform additional duties as assigned.

Education & Experience Requirements:

• Bachelor’s degree preferred or equivalent combination of education and relevant work experience.

• Minimum 1 year of experience in dental office management, managed healthcare, sales, and/or customer service.

• Prior experience in a Dental PPO or DHMO environment highly preferred.

Key Skills & Knowledge:

• Strong customer service, organizational, and prioritization skills.

• Excellent attention to detail and ability to manage time and meet deadlines independently.

• Proficiency with Microsoft Office Suite (especially Outlook, Excel, Word).

• Analytical thinking and problem-solving skills.

• Familiarity with dental terminology, credentialing, and provider contracting processes is a plus.

• Ability to coordinate schedules and facilitate meetings.

• Strong verbal and written communication skills; bilingual is a plus.

Why Join Us

• Purpose-driven mission: Be part of a team making a real impact on healthcare accessibility and innovation.

• High-impact role: Influence enterprise-wide architecture strategy and drive modernization initiatives.

• Collaborative culture: Work with passionate, cross-functional teams in an agile, forward-thinking environment.

• Growth opportunity: Shape your career in a growing organization that values innovation, continuous learning, and thought leadership.

• Flexible workplace: Enjoy the benefits of a remote-first company that values work-life balance an