Underwriting Supervisor

Join the Wealth Management Mortgage Operations team as an Underwriting Supervisor, where you will lead a high-performing group of mortgage underwriters dedicated to serving high-net-worth clients. Position yourself at the forefront of prudent credit decision-making, compliance, and exceptional client service in a dynamic, fast-paced environment that values accuracy, collaboration, and continuous improvement.

As the Underwriting Supervisor within the Wealth Management Mortgage Operations division, you will oversee the mortgage underwriting team, ensuring the accurate and timely review of mortgage applications for high-net-worth clients. You will maintain compliance with internal and regulatory standards, collaborate with relationship managers, risk, and operations, and deliver exceptional client service and sound credit decisions.

Job Responsibilities:

• Supervise, mentor, and develop a team of mortgage underwriters, fostering a culture of excellence, accountability, and continuous improvement.
• Review and approve complex mortgage applications, ensuring thorough analysis of borrower financials, property appraisals, and risk factors.
• Monitor workflow, allocate resources, and ensure timely completion of underwriting tasks while maintaining accuracy and compliance.
• Ensure all mortgage underwriting activities adhere to JPMorgan Chase policies, procedures, and regulatory guidelines, including federal, state, and investor requirements.
• Conduct periodic audits of mortgage underwriting files, identify areas for improvement, and implement corrective actions as needed.
• Partner with relationship managers, risk officers, and operations teams to resolve issues, facilitate smooth mortgage transactions, and support business growth.
• Provide ongoing training to mortgage underwriters on credit policies, product updates, and regulatory changes.
• Prepare and present regular reports on mortgage underwriting performance, trends, and risk metrics to senior management.

Required Qualifications, Capabilities, and Skills:

• Hold a bachelor’s degree in Finance, Business, Economics, or a related field
• Possess 5+ years of experience in mortgage underwriting, target within wealth management or private banking.
• Demonstrate 2+ years of supervisory or team leadership experience.
• Exhibit strong knowledge of mortgage credit analysis, lending products, and regulatory requirements.
• Apply excellent analytical, organizational, and communication skills to all aspects of the role.
• Manage multiple priorities effectively in a fast-paced environment.
• Demonstrate proficiency in relevant software and systems, including mortgage origination platforms, credit analysis tools, and CRM platforms.

Preferred Qualifications, Capabilities, and Skills:

• Leverage experience with high-net-worth client mortgage lending and complex credit structures.
• Apply familiarity with JPMorgan Chase mortgage underwriting policies and procedures to ensure compliance.
• Demonstrate strong problem-solving and decision-making abilities.
• Commit to delivering exceptional client service at all times.
• Advanced degree or professional certification (such as Certified Mortgage Banker or CPA) is preferred.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on