Entry Level Customer Service Assistant

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Position Overview
The Entry Level Customer Service Assistant provides support by handling customer inquiries and ensuring a positive customer experience.

Key Responsibilities

• Respond to customer inquiries via phone, email, or in person
• Assist with orders, returns, and general service requests
• Provide accurate information about products or services
• Document customer interactions and updates
• Escalate issues when necessary
• Maintain a professional and helpful demeanor

Qualifications

• Strong verbal and written communication skills
• Customer-focused mindset
• Basic computer and data entry skills
• Ability to learn quickly and follow instructions
• Attention to detail
• Reliable and team-oriented

Additional Information

• Competitive salary package
• Growth opportunities within a supportive and expanding organization
• Skill development in sales, communication, and client relations
• Collaborative and professional work environment
• Full-time job position with consistent schedule