Scheduling Crew Capacity Specialist, Senior (NJUS)

Purpose of Position

The Scheduling Crew Capacity Specialist, Senior requires full proficiency in Crew Capacity with limited supervision. This position will be proficient in all areas of Crew Capacity and have a positive impact on the team through their quality, timeliness and effectiveness of their work. The Scheduling Crew Capacity Specialist, Senior will be a resource for colleagues with less experience and can represent Crew Capacity through shadowing, projects and presentations.  

Tasks and Responsibilities

• Evaluate, plan and execute the daily-weekly-monthly crewing plan by fleet, identify crewing shortfalls and supplementing shortages with extended day solicitation / processing and other contractual means.
• Build and execute the Initial Operating Experience (IOE) plan and the coordination of this plan with the Training Captains.
• Create and execute the Operational Check Flights (OCF) plan with Non-Routine Flight Operations (NRFO) requirements, the coordination with the NRFO pilots and the substitution reporting to the NetJets and NJASAP NRFO committee members.  
• Plan and execute all Captain Proficiency / Competency Checks and coordinate with the Check Airman or FAA authorized examiner when applicable.   
• Solicit, review and approve crewmember Tour Slide Requests. 
• Ensure that all internal, contractual and regulatory rules are within compliance and other duties as assigned. 
• Represent Crew Capacity in new hire pilot and FA presentations
• Serve as a subject matter expert for Crew Capacity and provide solutions to infrequent or irregular issues. 
• Note: It is not possible to list all required job duties on this form.  There may be other important duties assigned, depending on the position.  For a full list of essential job functions, please refer to the essential functions worksheet for that position

Education

High School

Certifications and Licenses

Years of Experience

2-4 years of experience

Core Competencies

AdaptabilityCollaborationCuriosityService-OrientedStrives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• Previous experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this position 
• Previous 2-4 years experience in Crew Capactiy
• Ability to communicate in a professional manner in stressful situations  
• Strong customer service skills and understanding of how the team integrates with others to accomplish objectives. Must be detail-oriented and persistent with following-through on any job related function or task  
• Ability to act as a resource for team members with less experience. Comfortable handling department shadowing.
• Ability to proactively identify challenges and anticipate alternative options
• Understand and convey the NetJets business model and is an advocate for the 20/20 Flight Plan
• Ability to communicate complex technical information including interdependencies within the team and others to ensure full understanding