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Product Manager - Technical, Global Services Security
Amazon.comUnited Statesfull_timeVerifiedPosted 22 Jan 2024
About the role
The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
The GSS team is seeking a passionate, customer-obsessed, results oriented Senior Product Manager - Technical to manage the strategic direction (business and technology), incubation, development, and business aspects of the GSS products. This will include roadmap planning; delivering new features, usability, and product performance; and supporting go to market strategies. This role is inherently cross-functional - you will work closely with teams across AWS Global Services, AWS Security teams, legal, finance, marketing, and customers. A successful candidate will be highly analytical, strategic, and adept at managing multiple work streams at the same time in order to build repeatable and scalable processes and mechanisms. You must enjoy spending time with customers (internal and external) to understand their needs, and to define innovative solutions that meet customer’s requirements. You are able to influence technical priorities and business strategy through data-driven contributions to achieve a desired customer or business outcome. You have a passion for solving complex business challenges and thrive on constantly improving the customer experience.
About the team
Why AWS?
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Hybrid Work
We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.
We are open to hiring candidates to work out of one of the following locations:
Herndon, VA, USA
- 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
- Experience leading cross-functional teams to deliver products and online services on tight deadlines
Amazon is committed to a diverse and inclusive workplace. Amazon is an eq
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
The GSS team is seeking a passionate, customer-obsessed, results oriented Senior Product Manager - Technical to manage the strategic direction (business and technology), incubation, development, and business aspects of the GSS products. This will include roadmap planning; delivering new features, usability, and product performance; and supporting go to market strategies. This role is inherently cross-functional - you will work closely with teams across AWS Global Services, AWS Security teams, legal, finance, marketing, and customers. A successful candidate will be highly analytical, strategic, and adept at managing multiple work streams at the same time in order to build repeatable and scalable processes and mechanisms. You must enjoy spending time with customers (internal and external) to understand their needs, and to define innovative solutions that meet customer’s requirements. You are able to influence technical priorities and business strategy through data-driven contributions to achieve a desired customer or business outcome. You have a passion for solving complex business challenges and thrive on constantly improving the customer experience.
About the team
Why AWS?
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Hybrid Work
We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.
We are open to hiring candidates to work out of one of the following locations:
Herndon, VA, USA
Basic Qualifications
- 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
Preferred Qualifications
- Knowledge of agile product development and life-cycle management process- Experience leading cross-functional teams to deliver products and online services on tight deadlines
Amazon is committed to a diverse and inclusive workplace. Amazon is an eq
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