Account Executive, Social/Digital
PraytellAbout the role
Praytell is a creative communications agency made up of strategic minds, spirited hearts and people with a strong instinctive recoil from anything remotely boring. We create culture-driven, integrated work that earns attention, sparks conversation and makes people… well, give a shit. But more than that, we’re a team of curious builders, thoughtful challengers and collaborative problem-solvers who believe the best work starts with a simple question: what if we?
What if we pushed the idea further? Solved the problem differently? Built something better?
Our work moves fast, evolves constantly and rarely fits neatly inside a box - which is exactly how we like it. The people who thrive here ask questions, chase ideas, spot opportunities and care enough to go beyond the brief. They don’t wait for a perfect roadmap or a tap on the shoulder - they’re energized by figuring things out, making things better and helping shape what comes next.
We hold ourselves to a high bar, but we’re not pretending to be a perfect agency filled with perfect people doing perfect work 100% of the time. We’re humans. Sometimes the work runs late. Sometimes the process is still being built. Sometimes there isn’t a policy, playbook or perfect answer for every little thing. What we do have is a genuine commitment to getting better - evolving how we work, support our people and build the kind of agency we want to be, together.
So that’s our promise to you. If curiosity drives you, ownership excites you and “what if we?” feels more like a life mantra than a question - we’d love to hear from you.
The Opportunity
As an Account Executive, Social/Digital, you will:
- Client Service
- Start with "Yes": Approach every challenge with curiosity, optimism and a solutions-oriented mindset.
- Spidey Senses in Tune: Stay attentive to client and team needs, proactively flagging questions, risks or opportunities.
- No Ego, No B.S.: Be collaborative, dependable and focused on delivering great work as a team.
- Trust & Transparency: Build trust through reliable follow-through, thoughtful communication and attention to detail.
- Sense of Humor & Short Memory: Embrace feedback, adapt quickly and maintain a positive attitude in a fast-paced environment.
- Spirit of Partnership: Build strong relationships with teammates and clients through responsiveness, accountability and exceptional service.
- Account & Team Management Support
- Brand & Business Knowledge: Build a strong understanding of clients, their industries and campaign objectives across social, influencer and earned media.
- Project Coordination: Support timelines, budgets and project plans, helping ensure work is delivered on time and within scope.
- Workflow Management: Coordinate day-to-day tasks across teams and help keep projects moving efficiently.
- Resource Management: Accurately manage time in Harvest and communicate workload or bandwidth concerns.
- Team Collaboration: Support teammates, contribute ideas and continuously build new skills through feedback and collaboration.
- Effective Communication
- Client Correspondence: Support day-to-day client communications, meeting notes and follow-ups with professionalism and accuracy.
- Written Deliverables: Draft polished client-facing materials, including agendas, status reports, social copy and presentations.
- Presentation Support: Assist in developing presentations and confidently share updates during internal and client meetings.
- Strategic Planning
- Research & Social Listening: Conduct research, competitive reviews and channel audits to uncover insights and opportunities.
- Audience & Platform Knowledge: Apply platform best practices and audience insights to strengthen campaign recommendations.
- Integrated Thinking: Contribute ideas that support integrated social, influencer and earned media programs.
- Creative Thinking
- Trend Spotting: Monitor platform updates, cultural moments and emerging trends to identify opportunities for brands.
- Content Ideation: Contribute creative ideas for social content, campaigns and real-time activations.
- Influencer Support: Research creators and influencer opportunities that align with campaign goals.
- Brainstorm Participation: Bring curiosity, creativity and fresh thinking to team brainstorms.
- Program Execution:
- Social Media Management: Support day-to-day publishing, content calendars and platform management while ensuring accuracy and quality.
- Community Management: Monitor and engage with online communities, helping brands build meaningful relationships through timely, on-brand interactions.
- Content Creation: Write social copy and capture or edit social-first content to support alway
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